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Job Title
Data Entry Specialist
Job Summary
The Vaccination Review Associate is responsible for reviewing, validating, and processing vaccination and immunization records as part of background screening and compliance verification services. The role involves accurately interpreting vaccination documents, ensuring adherence to client-specific requirements, maintaining data accuracy, and supporting healthcare, education, and employment screening programs.
This is a non-voice, back-office role requiring strong attention to detail, analytical skills, and the ability to work efficiently within defined turnaround times.
Key Responsibilities
- Review vaccination and immunization records submitted by applicants, healthcare providers, and authorized agencies.
- Validate vaccination documents against client, regulatory, and program-specific requirements.
- Verify completeness, authenticity, and accuracy of immunization records.
- Identify missing, expired, or non-compliant vaccination information.
- Update and maintain records in internal background screening systems.
- Perform accurate data entry and documentation of review outcomes.
- Adhere to established Service Level Agreements (SLAs) and turnaround times (TATs).
- Escalate complex, incomplete, or exception cases to designated teams.
- Ensure compliance with data privacy, confidentiality, and healthcare-related regulations.
- Conduct quality checks to maintain high accuracy standards.
- Collaborate with internal stakeholders to resolve documentation discrepancies.
Mandatory Requirements
- Minimum qualification: HSC / Graduate in any discipline.
- Prior experience in US process is must.
- Experience in background verification, healthcare administration, medical records review, document verification, or compliance operations preferred.
- Strong understanding of document validation processes.
- No employment gaps exceeding 5–6 months.
- Willingness to work in rotational or client-aligned shifts.
Required Skills
- Excellent attention to detail and accuracy.
- Strong analytical and decision-making skills.
- Ability to review and interpret vaccination and immunization documentation.
- Good written communication skills.
- Proficiency in MS Excel and data management systems.
- Ability to work with sensitive and confidential information.
- Strong organizational and time management skills.
- Ability to meet productivity and quality targets consistently.
Work Details
- Process Type: Non-Voice / Back Office
- Domain: Background Screening / Healthcare Compliance
- Work Location: Work From Home
- Shift: Night Shift, Monday to Friday
Key Competencies
- Attention to Detail
- Quality Orientation
- Accountability
- Analytical Thinking
- Process Compliance
- Confidentiality & Integrity
- Productivity Focus
- Team Collaboration
Skills Required
- Minimum qualification: HSC / Graduate in any discipline.
- Prior experience in US process.
- Experience in background verification, healthcare administration, medical records review, document verification, or compliance operations.
- Strong understanding of document validation processes.
- No employment gaps exceeding 5-6 months.
- Willingness to work in rotational or client-aligned shifts.
- Excellent attention to detail and accuracy.
- Strong analytical and decision-making skills.
- Ability to review and interpret vaccination and immunization documentation.
- Good written communication skills.
- Proficiency in MS Excel and data management systems.
- Ability to work with sensitive and confidential information and meet productivity and quality targets.
What We Do
Cisive is a global provider of compliance-driven human capital and risk management solutions. The company delivers employee onboarding and pre-employment background screening, employment intelligence, and industry-specific data services to large enterprises, particularly in regulated and risk-sensitive sectors. Its offerings support clients in healthcare, financial services, transportation, telecommunications, utilities, and home services, with dedicated in-country account management focused on accuracy, compliance, and customer satisfaction.
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