The Role
The Data Entry Processor conducts interviews to assess eligibility for services, ensures accuracy in data entry, and performs administrative tasks.
Summary Generated by Built In
The Customer Service Specialist/Data Entry assesses and completes applications for individuals desiring services for the programs provided to low-income residents of Charleston, Berkeley, and Dorchester Counties.
Qualifications- Conduct thorough intake interviews with program participants to gather detailed information regarding eligibility based on criteria set forth by the funding sources.
- Identify and correct data entry errors using appropriate quality control methods.
- Back-up to Intake Processors.
- Accurately input and maintain program participants' information in LITT to ensure confidentiality and accuracy
- Attends planning team meetings and training for the specific program areas assigned.
- Maintain the established policy regarding the error rate when processing applications.
- Perform administrative tasks such as filing, data entry, and scanning.
- Perform other duties as assigned.
Skills Required
- Conduct thorough intake interviews with program participants
- Identify and correct data entry errors using quality control methods
- Accurately input and maintain program participants' information
- Perform administrative tasks such as filing, data entry, and scanning
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The Company
What We Do
Charleston County Human Services offers vital assistance to families in need, focusing on providing support for rental and utility issues. The Deputy Administrator oversees the provision of multiple services to the public.
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