Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00-18:00 in a hybrid setup, in Bucharest or Brasov location.
How you’ll make an impact:
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Understand Client Policies and Guidelines;
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Strong research, analytical and decision making skills;
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Logical reasoning skills;
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Pay attention to detail;
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Overall ownership of language specific glossaries, style guides, and translation memory management strategy;
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Serve as an arbitrator when differences of opinion arise during translation activities;
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Ownership of language quality metrics, internal and external;
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Demonstrate aptitude to working effectively autonomously with minimum supervision;
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Ability to adapt quickly to constantly changing priorities;
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Resolve issues and express ingenuity as required;
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Identify and escalate any potential issues in the process;
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Make decisions according to the defined Policies and Procedures;
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Identify improvement opportunities in workflow and suggest solutions;
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Interact effectively with other internal and Client teams;
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Review and validate images;
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Achieve quality standards for all relevant met.
Skills that make your work successful:
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Fluent in Italian (B2) and at least Upper Intermediate English;
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Insurance background is a plus;
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BPO background is a plus;
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Customer Interaction Handling;
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Problem Solving Escalation Management;
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Data Quality;
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Operational Excellence;
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Service Level Agreement handling;
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Attitude to work according to defined procedures routines, escalating any discrepancy or missing instruction;
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You own a Bachelor's Degree.
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support
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Flexible medical & dental subscription plan with Regina Maria;
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Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
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Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
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Discount on Accenture shares through Employee Shares Purchase Plan;
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Referral bonus, depending on the career level of the job opening;
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Life insurance for you and your loved ones.
Follow your purpose
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23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
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Additional private pension plan, starting the second month of employment;
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Flexible working hours depending on project specifics;
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Access to a wide range of training and development opportunities;
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Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).
Care for you and your loved ones
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Psychological and psychotherapy counselling support;
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Premium access to well-being apps (Calm and Wysa);
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Paid maternity or paternity leave;
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Children educational reimbursement;
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Support for adoption & psychological, financial and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
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