Data Analytics Specialist

Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.
Today, organizations of all sizes in the faith space use Gloo's products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.
By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.
The Team:
Gloo360 is the premier managed services provider (MSP) division of Gloo dedicated to delivering comprehensive technology and operational support to non-profit organizations and mission-driven enterprises. By managing critical systems such as IT infrastructure, cybersecurity, cloud solutions, and enterprise platforms like Workday, Salesforce, and HubSpot, Gloo360 empowers its partners to focus on their core missions. Through innovative solutions, strategic integrations, and exceptional customer support, Gloo360 ensures operational excellence while driving efficiency, scalability, and transformative impact for the organizations it serves.
The Opportunity:
The Data Analytics Specialist will provide a managed service to help customers gain deeper insights into their business operations and guide them toward data-driven decision-making. Reporting to the Business Intelligence & Analytics Lead, this role involves analyzing data, developing dashboards, and delivering actionable insights that align with customer goals. The Data Analytics Specialist will support customers by translating complex datasets into clear, meaningful reports and visualizations, ensuring data quality and promoting best practices in data-driven strategies. This position is remote based at our headquarters in Boulder, Colorado.
What You'll Be Doing:

• Data Analysis & Reporting
• • Analyze customer datasets to uncover trends, insights, and opportunities for improvement.
  • Develop dashboards and custom reports to monitor performance metrics, enabling data-driven decision-making.
  • Work closely with customers to define KPIs and metrics that align with their business goals.
• Data Visualization
• • Create clear and compelling visualizations to communicate data insights effectively to diverse audiences.
  • Ensure visualizations are tailored to the specific needs and expertise of each customer.
  • Continuously improve reporting tools and techniques to enhance clarity and usability.
• Collaboration with Business Intelligence
• • Partner with the Business Intelligence & Analytics Lead to ensure alignment with organizational and customer objectives.
  • Collaborate with internal teams to support data-driven projects, ensuring consistent standards and methodologies.
  • Work with customers to identify and address gaps in their data strategies.
• Data Governance & Quality Assurance
• • Ensure the integrity, security, and accuracy of customer data through consistent quality checks and adherence to best practices.
  • Promote data governance principles, helping customers implement policies that maintain data quality.
  • Assist in troubleshooting data issues and delivering timely resolutions.
• Customer Engagement & Support
• • Provide insights and recommendations that help customers make informed decisions.
  • Act as a trusted advisor to customers, ensuring they fully understand and utilize their data assets.
  • Offer training and resources to customers, helping them build their internal data capabilities.

What We're Looking For:

• Bachelor's degree in Data Science, Analytics, Statistics, or a related field.
• 3+ years of experience in data analysis, reporting, or visualization roles.
• Proficiency with data visualization tools (e.g., Tableau, Power BI, Domo) and analysis languages (e.g., SQL, Python, R).
• Strong understanding of data governance and quality assurance best practices.
• Ability to use AI to increase efficiency and output.
• Experience working directly with customers or stakeholders to define and meet their data needs.
• Excellent communication skills, with the ability to convey complex data insights to non-technical audiences.
• Familiarity with CRM systems, ERP platforms, and other business intelligence tools is a plus.

Compensation: $95,000 - $145,000
Our Team Members Enjoy:

• Compensation and bonus commensurate with experience.
• Plenty of time off to keep you balanced.
• Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.
• A dynamic, talented team, dedicated to changing the world and building an incredible business.
• Onsite and virtual social events to keep us connected in our hybrid work environment
• Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails.

This job is posted until filled.