The Role
Serve as SME for convenience retail and major oil verticals to design, develop, test, and maintain BI reports, dashboards, and audience segments. Interface with customers, support CRM campaign audiences, validate data, deliver ad-hoc extracts, and optimize analytics solutions for performance.
Summary Generated by Built In
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
The Data Analyst will work with the analytics, marketing, and business leaders, other analysts, developers, architects, project managers and other stakeholders to design, develop and deliver custom reporting and analytics solutions for the customers in the Convenience Retail and Major oil verticals.
The Data Analyst will act as the SME for the Convenience retail and Major Oil businesses and the analytics needs of these verticals. They will be responsible for interfacing with customers to understand their needs, designing and developing the technical solutions to meet these needs, overseeing external resources to ensure timely delivery of commitments, unit testing the analytics solutions, and documenting the developed solutions. They will also be responsible for keeping these BI solutions tuned for optimal performance on an ongoing basis. This role will also work closely with marketing and CRM teams to help build/supply audiences for campaigns that will subsequently be measured for effectiveness.
Responsibilities:
- Build audience segments used for targeted communications/campaigns across Email, SMS and push messaging campaigns
- Work with CRM team to manage audience transfers to consumer marketing platform (Salesforce Marketing Cloud)
- Function as the SME for the convenience retail and major oil verticals, the guided analytics and reporting solutions for these customers, and any custom analytics being built for customers
- Function as the SME for the reporting associated with promotional services
- Act as a general analytics and visualization SME
- Interface with customers to understand their needs and translate them into requirements
- Oversee and design, develop, test and maintain BI reports, dashboards and visualizations in Tableau
- Work with the other team members to ensure that reports, templates, and dashboards meet business requirements
- Assist the analytics leadership team and the operations analyst with service design, development and delivery of new services as needed
- Research and recognize data issues and discrepancies represented in reports; perform the necessary validation
- Create one-time reports and data extracts per request
- Understands data structure to be able to create new reports
- Add informative insight and analysis to distributed reports
Requirements
- Strong self-starter with high learning agility
- Great professional attitude, people skills, strong drive and passion
- Strong analytical skills
- Strong customer-facing and excellent problem-solving skills
- 3-5 years of BI/Analytics experience
- 3-5 years’ experience on a BI or analytics team with a good understanding of BI principles, architecture, best practices, processes and standards
- Very good knowledge of SQL
- Exposure or knowledge of BI tools like Business Objects and Tableau
- Exposure or knowledge of ETL technics and tools
- Exposure or knowledge of database technologies like RedShift and Snowflake
- Exposure or knowledge of CRM tools like Salesforce Marketing Cloud or Brazen
- Excellent oral and written communications skills
- Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
Top Skills
Sql,Business Objects,Tableau,Etl,Redshift,Snowflake,Salesforce Marketing Cloud,Brazen
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The Company
What We Do
PDI Technologies resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. www.pditechnologies.com
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