KMS Lighthouse is looking for a Junior Data Analyst to support our growing team.
KMS Lighthouse is a global software (SaaS) company that drives smarter, better business interactions with its knowledge management solutions. We use advanced technologies and take an innovative approach to building knowledge management solutions. This is an amazing opportunity to join a hyper-growing company and to make a real impact!
KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you're interested in the intersection of technology, innovation, and knowledge, this is the place to be.
We are growing our R&D center and looking for a Data Analyst to support the creation of high-quality datasets that help evaluate AI models and search functionality.
- Recent graduate in Data Science, Computer Science, Statistics, Cognitive Science, or a related field.
- Familiarity with Python and data handling in Python (e.g., pandas, NumPy).
- Basic knowledge of evaluation metrics like precision, recall, or similarity scores.
- Strong attention to detail, especially in labeling and organizing data.
- Clear communicator in English, both written and spoken.
- Ability to work independently and take initiative in a fast-paced environment.
Top Skills
What We Do
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions.
Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk.
Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.
