Data Analyst

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking a skilled Data Analyst to join our team. This role involves managing the DWS, Field Services and PC Lifecycle data analytics and reporting and Service Level Management. The ideal candidate will have excellent problem-solving, analytical, and critical-thinking skills, as well as the ability to convey complex data insights to both technical and non-technical audiences. This position requires a dedicated professional who can manage multiple projects simultaneously while maintaining a high level of attention to detail.

Responsibilities:

• Service Level Management and report

• Perform reporting and data analysis

• Convey complex data insights to both technical and non-technical audiences

• Manage multiple projects simultaneously with a high level of attention to detail

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience:

• Minimum 4 years of experience with data analysis.

• Knowledge and understanding in Digital Workplace Services (DWS), Field Services and Deskside Support

• Service Level Management experience

• Knowledge of data analysis tools and programming languages (e.g., Looker, Power BI, QuickSight, BigQuery, Azure Synapse, Python, R, or SQL).

• Excellent problem-solving, analytical, and critical-thinking skills.

• Strong communication and presentation skills.

• Ability to manage multiple projects simultaneously.

• Must be a U.S. citizen and reside in the U.S.

• ServiceNow tool experience

Preferred Skills and Experience:

• Degree in a quantitative discipline, such as industrial engineering, finance, or economics.

• Knowledge of data analysis tools and programming languages (e.g., Looker, Power BI, QuickSight, BigQuery, Azure Synapse, Python, R, or SQL).

• Professional certification, e.g., ASQ Six Sigma.

• Cloud platform certification, e.g., AWS Certified Data Analytics – Specialty, Google Cloud Looker Business Analyst, or Microsoft Certified: Power BI Data Analyst Associate.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

Compensation

The compensation range for the position in the U.S. is $59,640 to $113,400 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $65,640 to $135,960 

Colorado: $59,640 to $113,400 

New York City: $71,520 to $135,960 

Washington: $65,640 to $124,800 

Washington DC: $65,640 to $124,800 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

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Pay Transparency Nondiscrimination Provision   

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.