Indium

Data Analyst

Reposted 8 Days Ago

Hyderabad, Telangana, IND

In-Office

Junior

Artificial Intelligence • Big Data • Cloud • Analytics • Business Intelligence • Generative AI • Big Data Analytics

The Role

Perform operational reporting and ad-hoc analysis using SQL, identify trends and inefficiencies, track SLAs and key metrics, and present data-driven recommendations. Collaborate with operations and business teams to document processes, support recurring deliverables, and drive process improvements through clear presentations and stakeholder communication.

Summary Generated by Built In

Job Title: Operations & Insights Analyst

Experience: 1-2 Years

Location: Bangalore/Hyderabad

Shift Timing: 2.00PM to 11:00PM

Role Overview:

Seeking an Operations & Insights Analyst who can bridge data and business operations. This role focuses on driving operational efficiency, generating actionable insights, and communicating findings through clear presentations. The ideal candidate is process-oriented, comfortable working with data, and skilled at collaborating with cross-functional stakeholders.

Key Responsibilities:

● Analyze data to identify trends, inefficiencies, and improvement opportunities.

● Support day-to-day operational reporting, tracking key metrics, SLAs, and performance indicators.

● Use SQL (basic to intermediate) to extract data for reports, dashboards, and ad-hoc analysis.

● Translate data insights into clear, structured presentations for leadership and business teams.

● Work closely with operations, program, and business teams to understand processes and pain points.

● Recommend and support process improvements based on data-backed insights.

● Ensure accuracy, consistency, and timeliness of operational reports.

● Assist in documentation of processes, workflows, and standard operating procedures (SOPs).

Required Skills & Experience:

● 1-2 years of experience in operations, process analytics, business analysis, or a similar role.

● Strong presentation and storytelling skills (PowerPoint / Google Slides).

● Excellent verbal and written communication skills.

● Basic to intermediate SQL for data extraction and analysis.

● Strong problem-solving and analytical thinking abilities.

● Experience handling operational work, tracking metrics, and managing recurring deliverables.

● Ability to work with multiple stakeholders and manage priorities effectively.

● Exposure to process frameworks.

Skills Required

1-2 years of experience in operations, process analytics, business analysis, or similar
Basic to intermediate SQL for data extraction and analysis
Strong presentation and storytelling skills (PowerPoint / Google Slides)
Excellent verbal and written communication skills
Strong problem-solving and analytical thinking abilities
Experience handling operational work, tracking metrics, and managing recurring deliverables
Ability to work with multiple stakeholders and manage priorities effectively
Exposure to process frameworks

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The Company

HQ: Westerville, OH

5,000 Employees

Year Founded: 1999

What We Do

Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology. We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative AI, Product Engineering, Intelligent Automation, Data & AI, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact. With 5000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology—driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an AI-first world.