The CXD Automation and Digitization, and Onboarding Analytics team surfaces insights on the biggest opportunities to reduce back office processing expenses through automation tools and digitization of paper forms. Onboarding analysts optimize the web experience for our new clients. It is a critical component of Vanguard's digital experience, and it includes functions like Open an Account, Transfer of Assets and Change of Ownership.
We are hiring a lead analyst to help lead client these client engagements!
Core Responsibilities:
- Lead engagement with internal partners to understand business strategy, questions, and goals. Bring structure to business requests, translate requirements into an analytical project approach, and complete analyses.
- Acquire and compile structured and unstructured data and verify its quality, accuracy, and reasonableness.
- Perform amd lead analyses of historical data to surface trends and insights using advanced analytical methods.
- Prepare and deliver expert visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.
- Develop, own, and manage recurring analytic or reporting processes.
- Mentor, coach, train, and develop senior data analysts. Proactively expand knowledge of business and analytics and shares with team members.
- Share and document best practices.
- Participate in special projects and perform other duties as assigned.
Qualifications
- Minimum of seven years related data analysis/science work experience
- Undergraduate degree (advanced degree preferred)
- Coding knowledge in SQL and Python
- Experience with data storytelling through visualization
- Experience in designing and executing end to end experiments
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Top Skills
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests.
Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind.
Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets.
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