Data Analyst, SMB Sales

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Location: New York City, NY (onsite)
US Salary Range: $127,000-166,000

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Who we are

X is looking for exceptionally talented and open minded analysts to join the Sales Operations, Analytics team. Our team is the foundation for driving data informed decision making across the Sales & Marketing Org. We partner closely with Sales, Sales leadership and our broader operations teams to provide the insights that drive growth, efficiency and innovation.

What you’ll do

 As the SMB analyst on the team, you are responsible for owning and implementing data-driven insights and measuring the efficacy of our operations and systems. You will be at the forefront of some of the most strategic projects impacting X’s revenue side of the business. You’ll ensure the Sales & Marketing teams are able to execute on your insights and improve the way they do business.  

You will:

• Engage directly with leadership across the Sales & Marketing org to understand the drivers of their business

• Translate business requirements into technical requirements for projects you and the team will manage

• Prioritize roadmaps that will produce the highest impact for the business

• Simplify complex problems and huge data sets and extract non-obvious insights

• Conduct deep dives and analytical investigations into inconsistent trends in data

• Partner with Product, Engineering, IT, and Operations teams to design, develop, and deliver robust and scalable reporting automation

• Partner with Engineering to make recommendations about how to log, store, and build data architecture for sustainable business metrics and reporting

• Measure impact of product and tooling changes on the overall business landscape 

• Building Tableau dashboards that surface data into actionable insights for stakeholders and allow Operations to build processes around them

• Create and deliver impactful presentations that tell a story focused on insights

Who you are

• You are keen to understand the business and able to translate questions into technical requirements and actionable visualizations 

• You can effectively communicate with different functions (engineering, data science, operations teams and non-technical functions)

• You thrive in an unstructured environment, working autonomously on a strong team to find opportunities and deliver business impact

• You are passionate about developing and learning new skills and excited to share yours with others

• You are able to thrive in a demanding, ever-changing environment where no two days are the same!

Requirements

• Bachelor's degree with strong academic record 

• 3+ years of work experience

• Demonstrated experience analyzing data and telling a story that helps align cross-functional leaders and execs 

• Demonstrated experience in driving analysis and business insights out of complex large data environments to solve business problems

• Highly proficient in SQL

• Vast experience in Tableau or other data visualization tools

• Experience with data modeling