What You’ll Be Doing:
- Analyze every facet of our banking products, identifying trends, gaps, and opportunities;
- Lead exploratory data analysis to deepen our understanding of customer behavior;
- Map and optimize the customer journey across lifecycles and touchpoints;
- Propose bold new products and initiatives, backed by insights and intuition;
- Collaborate with designers and product teams to prototype new customer flows;
- Translate complex datasets into clear stories that guide strategic decisions.
What You Need To Succeed:
- A love for data — not just crunching it, but listening to what it says;
- A strategic mindset that connects the dots between user needs, business goals, and product potential;
- Experience in data analysis, especially in product, customer, or lifecycle contexts;
- Comfort working with ambiguity and a drive to explore the unknown;
- Familiarity with tools like SQL, Python, or notebooks — but more importantly, a sense of purpose when using them;
- A desire to co-create, to influence products and decisions beyond the spreadsheet;
- Advanced English (written and spoken) for communication with our diverse, multinational team.
- And if you’ve ever called yourself a builder, thinker, or dreamer, we want to meet you.
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What We Do
We are democratizing the payments industry in Brazil, by empowering entrepreneurs through technological, inclusive, and life-changing solutions. Based in Brazil, CloudWalk is a high-end global payment network built on modern technology and proprietary blockchain, focused in bringing a revolution to the payment ecosystem for small and medium-sized businesses. As a unicorn, the company has provided its customers with more than R$ 1 billion in savings by charging fair fees on its transactions and is now present in more than 300.000 businesses across 5.000 brazilian cities. With investors such as the Valor Capital Group, HIVE Ventures and Coatue, the company has already raised US$ 365.5 million in investments and R$3.4 billion in FDICs for anticipation of receivables in its network of financial solutions. In 2022, it was the only brazilian fintech to be featured in the "The Retail Tech 100" ranking by CB Insights, on the "Protection Solutions for Payments and Frauds".
