Do you want a job with a purpose?
And do you want to make healthcare safer, better and more reliable?
Join our Team!
The primary platform for delivery is Microsoft Dynamics D365
Responsibilities:
- Provide end user support for D365 related support tickets and triage cases for escalation to 3rd party service provider.
- Partner with business key users to support system configuration, data setup and maintenance activities.
- Capture requests for changes and enhancements and document business requirement.
- Provide guidance and training to end users as required.
- Assist in the preparation of user guides to assist training and issue resolution.
- Support delivery activities by creating necessary change control documents, and testing changes prior to deployment. Assist technical teams in D365 system analysis, trouble shooting and configuration.
- Participate in data management activities with relevant data owners and stakeholders.
- Continuously identify areas for system improvement and optimization, and provide recommendations to the business stakeholders.
Requirements - Qualifications:
- 3 years experience working with Dynamics AX 2009 / 2012 / Microsoft Dynamics 365 with minimum 1 year experience in D365 F&O.
- ERP experience in finance area. Experience with integrations for treasury, travel expenses or vendor invoice scanning are a plus.
- Experience with the full development lifecycle, including requirements capture, analysis, design, test, documentation, maintenance, and configuration management.
- Strong understanding of controlling and accounting principles
- Excellent team player and communicator, with ability to create collaborative relationships with business stakeholders at all levels.
- Excellent written and oral communication skills
- Ability to communicate technical aspects to non-technical shareholders
- Strong communication skills, fluent English, spoken and written is essential. Knowledge of German, French or Italian is an asset.
Desired Certifications:
- Microsoft Dynamics AX 2012/D365 experience (certification is a plus)
- Bachelor’s Degree in Computer Science (Applications), Engineering, Math, Science, Technology, or related field
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What We Do
Dedalus Group is the leading healthcare and diagnostic software provider in Europe and one of the largest in the world. With its innovative framework of comprehensive and process-oriented solutions, Dedalus Group enables a revolutionary Digital Transformation of country-wide Healthcare Systems fully supporting the Patient Digital Journey. Dedalus serves more than 5,000 private and public hospitals across 30 countries, through more 3,400 highly specialized resources, of which 1100 dedicated to R&D activities. The patient and the person, as complex individual with several needs, is the end point of the Group’s activities and the ultimate beneficiary: for this reason, we are aware and very proud of doing a «special job». Life flows through our software, is our motto
