Responsibilities
- Customer Satisfaction
- Facilitate the implementation and support of Dynamics 365 Supply Chain Management modules including but not limited to Procurement & Sourcing, Sales & Marketing, & Inventory Management.
- Conduct in-depth discussion with clients to understand their warehouse management processes, identify pain points, and gather detailed business requirements.
- Design and document functional specifications for warehouse operations within Dynamics 365 Supply Chain Management, including picking, packing, shipping, receiving, put-away, and inventory counting.
- Configure and customize Dynamics 365 warehouse management module based on the defined requirements, including setting up warehouse locations, reservation hierarchy, wave, work, location directives, mobile device and labels.
- Plan and execute data migration strategies to transfer existing warehouse data into the Dynamics 365 system.
- Develop and execute functional test cases to ensure the warehouse solution meets business needs and performs as expected.
- Provide comprehensive training to business process owners on the warehouse management functionalities within Dynamics 365, including system navigation, configuration, process, and key features.
- Assist clients with their Dynamics 365 operation, including go-live activities, troubleshooting issues, and providing post-implementation support.
- Collaborate with customers to understand their business requirements and conduct gap analysis
- Produce Functional Design Documents when extensions are necessary
- Communicate effectively in all mediums and to all levels internally and externally
- Successful implementation of practical business solutions using industry best practices as the Supply Chain lead on a project
- Lead successful modeling and process area showcase sessions
- Ensure success of projects by coaching or mentoring junior consultants
Qualifications
- Minimum of 5 years Dynamics 365 (AX) Supply Chain Management experience or equivalent industry work
- Minimum of 2 full years staffed on Dynamics 365 (AX) implementations
- Certification in Dynamics 365 Supply Chain Management (MB-330), or attainment of certification within first 90 days of employment.
- Working knowledge of industry specific best practices
- Strong customer relationship skills
- Excellent communication, planning and organization skills
- Ability to establish priorities and work independently
- Ability to travel up to 50%
- Bachelor’s Degree in Supply Chain Management or related field or equivalent combination of education and experience
- Fluent in English
- Valid Driver’s License
Desired Qualifications
- Experience with Microsoft Dynamics AX2009 or AX2012 a plus
- Exposure to Advanced Warehousing, finance, or production D365 modules
- Comfortable presenting via Microsoft Teams/Zoom/WebEx
- Azure DevOps & Microsoft Dynamics Lifecycle Services experience
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Association (MB-330 + MB-300)
Top Skills
What We Do
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights.
We understand manufacturing’s unique culture and challenges because we’ve spent more than 20 years in the industry. Through strategic solutions, innovation, and industry intelligence, we help manufacturers across all sub-industries solve critical issues, modernize operations, and gain a competitive edge.
MCA Connect helps clients digitally transform through:
Manufacturing Strategy: Expert and curated guidance that delivers actionable insights, a path for continuous improvement, and P&L results.
Connected Applications: Global Dynamics 365 enterprise implementations and integrations that enable clients to execute against their strategic roadmap.
Modern Platform Management: Proactive support, intelligent insights, and optimization of modern manufacturing platform.
Manufacturing Intelligence: A connected enterprise powered by Industry 4.0 capabilities that delivers the wisdom of prediction and prescription.
As a ten-time Microsoft Partner of the Year, we excel in empowering manufacturers to transform with the Microsoft Cloud. Microsoft’s full suite of secure cloud solutions unifies modern business applications and industry intelligence, enabling organizations to do more.