As a D&O Technical Project Manager, you will play a crucial role in overseeing large and complex customer contracts with medium to high-risk probabilities. Your primary focus will be on managing customer programs or projects for defined product and service scopes, ensuring alignment with Nokia's Mode of Operation (MoO) and guidelines. You will be responsible for end-to-end project planning, risk management, and ensuring customer satisfaction while maintaining financial targets and operational performance.
Responsibilities- Manage customer programs or projects for defined product and service scopes, ensuring alignment with Nokia's MoO and guidelines.
- Plan and update customer project plans, coordinating change management for cost, scope, schedule, and quality.
- Ensure consistency among project financial, product, and service forecast activities, and participate in pre-sales and sales processes.
- Determine and manage delivery approach alternatives, selecting the final recommended approach.
- Oversee the handover from Sell to Execute and from Delivery to Care, monitoring progress and ensuring a smooth transition.
- Initiate and execute project contract management processes, customizing global operational processes to meet project requirements.
- Manage customer relationships during delivery, serving as the primary interface for customer interactions and addressing complaints or changing requirements.
- Prepare and implement a clear communication plan, ensuring proactive and effective communication with customers and stakeholders.
- Monitor and control project delivery within approved budgets and profitability forecasts, ensuring quality and customer satisfaction.
- Conduct thorough risk management for all project risks and opportunities, seeking new opportunities to expand and renew customer contracts.
- 7-10 years of extensive relevant experience in project management or a related field, or a graduate/postgraduate degree in a relevant discipline.
- Expertise in more than one area, with a broad perspective and deep knowledge of theory and practice within a function.
- Strong leadership skills and the ability to lead a project team, potentially performing line manager responsibilities.
- Excellent communication and influencing skills, with the ability to express complex information clearly and inspire others.
- Cross-cultural knowledge and a global mindset, enabling effective collaboration with diverse teams and stakeholders.
- Proven track record in managing complex customer projects, ensuring successful delivery and maintaining high-quality standards.
- Proficiency in project management methodologies and tools, including risk management and opportunity identification.
- Strong analytical and problem-solving skills, with the ability to anticipate and address potential issues.
- Ability to work independently and self-direct, developing and implementing innovative concepts and plans.
- Excellent organizational and time management skills, with the capacity to manage multiple projects and priorities.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Skills Required
- 7–10 years of extensive relevant experience in project management or a related field, or a relevant graduate/postgraduate degree
- Expertise in more than one area, with broad perspective and deep functional knowledge
- Strong leadership skills and ability to lead a project team, potentially with line management responsibilities
- Excellent communication and influencing skills
- Cross-cultural knowledge and a global mindset
- Proven experience managing complex customer projects and delivering high-quality outcomes
- Proficiency in project management methodologies and tools, including risk management and opportunity identification
- Strong analytical and problem-solving skills
- Ability to work independently and develop and implement innovative plans
- Excellent organizational and time management skills, including the ability to manage multiple projects and priorities
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
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