Cybersecurity Operations Analyst

• Award-winning Cybersecurity company  

• Work with leading technologies and innovative peers 

• Work in a dynamic environment with opportunities for professional growth and development. 

Ready to power the growth of one of New Zealand’s leading cybersecurity companies? At DEFEND, our mission is to create a cyber resilient world—and we’re looking for a Cybersecurity Operations Analyst to monitor, report, educate, and respond — protecting customers and securing their digital future.

About the Role

As a Cybersecurity Operations Analyst at DEFEND Limited, you’ll be a key player in safeguarding our clients’ digital environments. You’ll dive deep into real‑time threats, unravel complex security incidents, and help fortify systems against evolving cyber risks. If you’re passionate about cybersecurity and hungry to sharpen your craft in a dynamic, high‑stakes environment, this role will push you in all the right ways.

Key Responsibilities

• Continuously monitor and triage security alerts across a wide range of platforms, tools, and environments—spotting anomalies, prioritizing threats, and escalating issues before they escalate themselves.
• Dig into threat intelligence feeds and reports, identifying patterns, emerging attack vectors, and potential weak points that could impact client systems.
• Lead and support incident investigations, from initial detection through containment and remediation, delivering clear, actionable recommendations that strengthen long‑term security posture.
• Create and maintain detailed documentation for incidents, investigations, escalations, and post‑incident reviews—ensuring clarity, traceability, and continuous improvement.
• Collaborate closely with internal teams, helping embed security best practices into daily operations, project work, and long‑term strategy.
• Participate in vulnerability assessments and ongoing security reviews, helping identify, validate, and track remediation of risks across client environments.
• Contribute to security awareness initiatives, helping design and deliver training that empowers clients to recognize threats and adopt safer digital habits.

What You’ll Bring

• A strong grasp of cybersecurity fundamentals, including common attack methods, defensive strategies, and core security technologies.
• Hands‑on experience with SIEM tools, with the ability to interpret logs, correlate events, and surface meaningful insights from noisy data.
• Sharp analytical instincts and calm, structured problem‑solving, especially when dealing with time‑sensitive or ambiguous security events.
• Clear, confident communication, capable of translating technical findings into language that resonates with both technical and non‑technical audiences.
• A proactive, team‑oriented mindset, balanced with the ability to take initiative and work independently when needed.
• Relevant certifications are a bonus, but curiosity, drive, and a willingness to learn matter just as much.

About DEFEND: 

Our dream at DEFEND is to improve everyday life by creating a cyber resilient world. Over the last few years, we've experienced phenomenal growth, working with a wide variety of customers in New Zealand and across 66 countries and winning several industry awards, including Microsoft's Global Partner of the Year for 2025! 

Why DEFEND? 

We believe in investing in our employees’ growth and providing them with opportunities to advance their skills and careers. We offer a collaborative workplace culture, and we are committed to fostering an inclusive environment where innovative thinking is encouraged.  

By joining our innovative and creative team you will have the opportunity to contribute a variety of cybersecurity outcomes, from culture & awareness of cyber resilience, through to offensive & defensive security. No matter what your role, everyone at DEFEND contributes towards our dream of creating a cyber resilient world. 

The benefits of working at DEFEND 

In addition to working for a growing, dynamic NZ company, DEFEND offers the following benefits to all our DEFENDers 

• 3% Kiwisaver on top of your base salary 

• Southern Cross Health Insurance coverage 

• Mobile and Broadband discounts for yourself and family  

• Flexible, hybrid work environment 

• An allowance to contribute to your home office setup 

• Access to EAP services to support you across a range of wellbeing needs 

Diversity & Inclusion: 

At DEFEND, we celebrate a variety of perspectives and experiences. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to creating an environment that enables all our team to thrive. If you think you have what it takes, but don’t check every single box, please consider applying. We’d love to hear how you might contribute to the team and being our next DEFENDer. 

Ready to help shape the future of cybersecurity in New Zealand? Apply now or learn more at: https://defend.co.nz/careers/