Partner Technical Trainer, San Mateo
Who We Are
Verkada is the leader in integrated cloud-managed enterprise building security. Verkada combines our cloud-managed software platform with hardware powered by edge-based processing to provide customers with a real-time view into every part of their organization. Designed with simplicity in mind, Verkada’s video security cameras, access control and environmental sensors natively integrate with our platform and are virtually effortless to install, maintain, and manage across hundreds of sites. Verkada protects more than 6,000 organizations, including more than 30+ of the Fortune 500.
Responsibilities
- Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training.
- Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
- Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios.
- Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
- Observe and evaluate results of training programs
- Keep and report data on completed courses, absences, issues etc
- Execute training sessions, workshops etc. in groups or individually with 70-80% travel required
Requirements
- Entrepreneurial and positive attitude with a strong desire to learn.
- 3+ years of experience as a Technical Trainer or other customer/partner facing technical roles.
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
- Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
- Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
- Able to work and adapt to an ever evolving workplace and company.
- Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
- Experience working with API's, Python, and other coding languages is a plus.
- Experience working with Linux systems is a plus.
- Bonus points if you have previous startup experience.
Perks & Benefits
- Generous company paid medical, dental & vision insurance coverage
- Unlimited paid time off & 11 companywide paid holidays
- Wellness allowance
- Commuter benefits
- Healthy lunches and dinners provided daily
- Paid parental leave policy & fertility benefits
Verkada is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is support for members and allies of our internal communities like Women at Verkada, Pride at Verkada, Multicultural at Verkada and Parents at Verkada.