Operations Assistant - Travel
ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors yet work across a range of industries.
ZS' Corporate Support teams operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.
Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.
Operations Assistant- Meetings We seek an experienced and organized Meetings Assistant. The Meetings Assistant provides in person and virtual meetings logistics support to our meeting sponsors for our internal meetings, including learning, space summits and corporate meetings. The position reports to the Operations Manager- Meetings and Travel.
Responsibilities:
Source venues and/or virtual meeting platforms
- Gather specifications from meeting sponsor
- Source in Cvent based on specifications
- Create venue cost comparison of venues available using template
- Research ratings on available venues
Contract venues
- Work with senior team members to negotiate best rates, concessions and contract terms with venue
- Work with senior team members to ensure contracts have standard ZS language and clauses as well as all meeting requirements listed correctly
- Get approval on final contract from manager & meeting sponsor
- Review contracts with Legal as needed and upload fully executed contracts in Onit
Onsite support
- Provide onsite support for day of meeting at hotel/meeting location for the entire duration of the meeting
- Develop relationships with hotel AV and banquet staff
Administration
- Maintains and updates ZS Meetings calendar, SharePoint and One Note using established best practices
- Manage ZS Meetings email box and respond to emails as needed
Work on ad hoc projects (meetings or travel related) as assigned by the Travel and Meetings Manager or Meeting Coordinators.
Qualifications:
- College diploma required;
- Must have and maintain a valid passport;
- Up to 50% travel possible;
- Computer fluency with MSOffice (Word, PowerPoint, Excel, Forms and Outlook), SharePoint, SAP and Chrome River;
- Knowledge of Cvent a plus;
- Strong oral and written communication skills;
- Professional demeanor with ability to exercise good judgment and discretion;
- Attention to detail, dependability/punctuality;
- Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
- Experience working both independently and with a team in a demanding environment;
- Positive outlook and sense of humor a must.
ZS is a global consulting firm. Fluency in English is required; additional fluency in at le ast one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.