Misfits Market is a mission-driven company creating the affordable online grocery store of the future. We’re a high-growth startup whose north star is making high-quality food more accessible to more people. By tackling inefficiencies in the food system, we’ve created a new supply chain that brings value to farmers and food makers, fights food waste, and saves our customers an average of $25.17 per order. Since 2018, our passionate and motivated team of problem solvers has built a full online grocery marketplace and rescued more than 228 million pounds of food. With each new zip code we serve (we’re up to 38,000 now!), we’re one step closer to our goal of eliminating food deserts in America by 2025.
The IT Manager, Fulfillment Center Systems will take the lead in providing engineering and support for all local network-connected devices, including desktops, mobile devices, cameras, scanners, and printers. This position will also own the local Helpdesk process including break/fix and inventory management.
Responsibilities include, but are not limited to:
Lead the local IT staff in support of ongoing production and projects.
Engineering and support for Desktops, Printers, and Mobile Devices.
Management of building security systems (badge and camera).
Support for shop-floor automation including Pick-to-Pad, labeling, and scanning systems.
Collaborate with Operations and Engineering to improve fulfillment technology and processes.
Minimum Qualifications
Bachelor’s Degree in Computer Science, Engineering, or equivalent work experience.
5 Years Experience working in a manufacturing or other production environment.
Experience managing small, agile teams for real-time operations support.
Exceptional troubleshooting and time management skills.
Excellent verbal and written communication skills.
Experience with the engineering of and support for multiple operating systems.
Ability to work “hands-on” in an industrial environment.
Preferred Qualifications
Familiarity with ITIL service delivery principles.
Experience with the Android OS.
Ability to calmly adjust to the changes inherent in a rapidly evolving business environment.
Benefits
Competitive salary
Medical, Dental & Vision
401K
Flexible work environment
Lots of amazing, healthy food for you to pick out from each week