CFD Application Support Engineer
The Simcenter
STAR-CCM+ Application Support Engineer is responsible for ensuring the
technical success or our customers in their use of Simcenter software. This
role involves supporting primarily Simcenter STAR-CCM+ CFD, with the
possibility to spend a minority of time supporting another Simcenter product.
Working closely with customers to understand their engineering workflow, the
Application Support Engineer proposes solutions and standard methodologies to
help the client meet their objectives as well as improve their processes. The
role includes delivering classroom training, mentoring, and providing direct
customer support. The position works closely with the sales organization to
discover opportunities to grow software usage within accounts and engage the
customer to realize that growth.
Excellent
interpersonal skills and a desire to work with clients are critical to success
in this fast-paced and broad engineering role. If you are creative,
entrepreneurial, and possess excellent interpersonal skills, we would like to
hear from you.
Responsibilities:
ul
to assigned set of accounts for all technical issues related to their use
of Simcenter STAR-CCM+. Identify problems and take ownership for
successful resolution of issues
developing account intelligence, pursuing opportunities for growth of
software usage, and assisting in software deployment
introductory and advanced topics in Simcenter STAR-CCM+
with customers to collect and understand simulation requirements, propose
solutions, and explain benefits of our approach
and test cases to explore new methods, define standard methodologies, and
verify results
for the customer portal
support engagements simultaneously
management and industry teams to provide guidance on future product
direction Communicate and demonstrate new software capabilities to
customers
aspects of CFD technology: software installation, licensing, HPC cluster
configuration, CAD handling, meshing, solving, complex physics modelling,
post-processing, coupling to other codes
techniques and features introduced in Simcenter STAR-CCM+ releases.
Investigate new application areas and build new simulation examples.
Required Knowledge/Skills, Education, and Experience:
ul
Mechanical, or related field with focus on computational methods and fluid
dynamics
methods to meet real world goals in research or design
adapt to customer application needs
organization, time management, and presentation skills
Preferred Knowledge/Skills, Education, and Experience:
ul
applications such as internal/external flows, transonic/supersonic flows,
conjugate heat transfer, turbulence modeling, or multiphase applications
complex geometries, transient analysis, and simulation post-processing
STAR-CCM+ or other commercial CFD (Fluent, CFX) tools
design processes, objectives, and constraints for industrial applications
legally authorized for employment in the United States
to U.S. export control requirements under ITAR and EAR.
Employee Benefits:
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dental, vision)
Siemens
disability plans covered by Siemens
including paid volunteer time off.
At
Siemens we are always challenging ourselves to build a better future. We need
the most innovative and diverse Digital Minds to develop tomorrow's reality.
Find out more about the Digital world of Siemens here:
www.siemens.com/careers/digitalminds
Where
permitted by applicable law, Siemens may require employees to be fully
vaccinated against COVID-19 based on job requirements, and in accordance with
an accommodation based on legally protected reasons.
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Organization: Digital Industries
Company: Siemens Industry Software Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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