HONK is a fast growing technology company disrupting the roadside assistance space. We are a group of out of the box thinkers and doers, driven by an immense passion to challenge the old ways by working together to bring innovative changes that impact the lives of others. We work in a creative environment where everyday is rewarding knowing we’re assisting people in their true moment of need, stuck on the side of roads, helping them get back to conquering their day.
HONK is seeking a highly skilled and proactive Security Analyst to take primary responsibility for our organization's day-to-day cybersecurity operations and drive continuous improvements in our security program. The successful candidate will play a crucial role in protecting our computer networks and systems from cyber threats, implementing enhancements to our security policies and systems, and educating the wider organization on security best practices and emerging threats. Additionally, they will collaborate with our engineering team to support secure software development practices.
Responsibilities
- Oversee the continuous monitoring of security systems and networks Regularly assess the effectiveness of current security measures, identify gaps and research and propose new security technologies and methodologies.
- Serve as the primary point of contact for security-related issues and initiatives
- Act as the primary security evangelist within the organization, conduct regular security training sessions, workshops, and simulations (e.g., phishing exercises)
- Represent the engineering team’s from a security point of view in team in cross-functional projects and initiatives
- Assist in security reviews of software designs and architectures when requested
- Stay informed about application security trends and communicate relevant updates to the engineering team
Preferred Experience
- 3+ years of experience in a cyber security or related role
- Proven experience with cloud platforms (e.g., AWS, GCP, Azure).
- Strong knowledge of network protocols, security technologies, and best practices
- Familiarity with security information and event management (SIEM) tools
- Experience with vulnerability assessment and penetration testing tools
- Understanding of regulatory compliance requirements (e.g., GDPR, HIPAA, PCI-DSS)
At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
HONK is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.
What We Do
HONK, a flexible on-demand mobility platform, helps top insurers, fleets, automotive OEMs, and used-car retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands.
HONK delivers results for your business:
HONK’s transparent platform, expansive nationwide partner network of over 75,000 service vehicles, and fully managed contact center delivers results:
> 50% reduction in service wait times
> Double digit increases in NPS and Customer Satisfaction scores
> 100-200% increases in automation and STP(straight through processing)
> Saving hundreds of thousands in operational costs for clients
With HONK, businesses increase efficiencies through advanced digital tools, customizable integrations, and HONK’s high-performing service provider network to build brand-defining retention and loyalty engines.
HONK's digital-first, modular approach is designed to optimize:
> Roadside assistance programs
> Auto claims processing
> Accident scene management
> Fleet maintenance
> Vehicle logistics and transport
Through a data-first approach, we collect and dissect real-time, granular metrics to continuously build innovative products that solve operational inefficiencies, promote brand loyalty and improve customer retention for our clients.
Headquartered in Los Angeles, CA. HONK has helped millions of customers get back on the road safely since 2014.
––––> For more information on how HONK can help your business, visit www.honkforhelp.com/industry-solutions
––––> For information on becoming a HONK Service Provider Partner, visit www.joinhonk.com.
––––> For motorists who need immediate roadside assistance, visit www.honkforhelp.com.