About the Bank
We are a growing regional digital bank group and are revolutionizing financial banking services across Southeast Asia. Our mission is to unlock big dreams and drive financial inclusion throughout the region. As a regional digital bank, we have the right foundation—data, technology, and trust—because we are Built With Heart. We believe that real impact starts with real people. If you're ready to Own The Mission and help us shape the future of Digital banking, we invite you to join us.
About the Role
As a Cyber and Operational Resilience Specialist, you will be a key driver in fortifying our organization against operational and technological disruptions. Reporting directly to the Head of Operational Risk Management (ORM), you will partner with various business units, supporting functions and IT teams to ensure our business continuity management (BCM) programme remains continually robust and highly responsive to IT disruptions and cyber threats and aligned with MAS regulatory expectations and industry best practices.
Because we view resilience holistically, we are looking for an agile professional who is eager to expand his expertise beyond traditional IT disaster recovery and BCM practices. You will be expected to step in and support wider risk initiatives across the Bank—particularly in the realms of Cyber and Operational Risks Risk—as our regulatory and operational landscapes evolve.
Key Responsibilities
Manage the lifecycle of the Bank's BCM programme, ensure continued robustness and timely delivery of relevant resilience testing activities to support annual BCM attestation requirements.
Review and provide guidance to Business Continuity Plans (BCP) and DR strategies alongside business and technology leaders.
Coordinate and ensure periodic review and refresh of Bank’s BIA and unit-level BCP.
Coordinate, run and oversee execution of annual BCP and DR tests, including table-top exercises, bankwide call-tree activation tests and recovery simulations.
Support and provide subject matter expertise to technology initiatives supporting Bank’s BCP strategy to ensure personnel supporting Critical Business Functions (CBFs) continue to maintain operational readiness and are able to resume / recover essential activities during a crisis.
Integrate cyber and operational resilience metrics into the Enterprise Risk Management (ERM) framework.
Participate in industry-wide crisis simulation exercises organized by ABS, MAS or CSA, such as ABS Exercise Raffles or CSA Exercise Cyber Star.
Ensure BCM Framework and Policy align with ISO 22301 and prevailing MAS regulations (e.g., BCM, TRM, and Outsourcing Guidelines).
Support internal and external audits, as well as regulatory inspections related to cyber/operational resilience and BCM & IT DR exercise..
Qualifications & Experience
Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, Risk Management, or a related discipline.
3 to 5 years of hands-on experience in Business Continuity Management, IT Disaster Recovery, or Operational Resilience, preferably within the banking or broader financial services sector in Singapore.
Willingness to step outside of a pure BCM silo to learn, cross-train, and take on responsibilities within Technology Risk, Cyber Governance, and other pillars of the Bank's risk function.
Understanding of the Monetary Authority of Singapore (MAS) regulations pertaining to BCM and TRM.
Meticulous problem-solving abilities with a structured and disciplined approach. Project management and vendor management skills, though not essential, are highly desirable to ensure timely delivery of tasks / activities and are spent within the allotted budget.
Solid stakeholder engagement and management skills with eagerness to collaborate and build camaraderie / rapport with stakeholdersAn individual who owns the mission and will do what it takes to complete a task, including proactiveness and ability. to persuade, influence and solicit support / buy-in from stakeholders.
Skills Required
- Bachelor's degree in Business Administration, IT, Cybersecurity, Risk Management, or related discipline
- 3 to 5 years hands-on experience in Business Continuity Management, IT Disaster Recovery, or Operational Resilience
- Experience within banking or financial services (Singapore preferred)
- Understanding of MAS regulations pertaining to BCM and TRM
- Knowledge of ISO 22301 and BCM frameworks
- Willingness to cross-train and take on Technology Risk and Cyber Governance responsibilities
- Project management and vendor management skills
- Strong stakeholder engagement, communication, and problem-solving skills
What We Do
At GXS, we're not just another bank. We're on a mission to make banking better for everyday consumers and small businesses. Better is a journey and we're here to stay the course.
