The Supplier Incident Response (SIR) team plays a critical role in protecting JPMorgan Chase by responding to cyber threats within our supplier ecosystem. SIR is part of Response Operations within Cybersecurity Operations under JPMC’s CISO. As a Supplier Incident Response Investigator, you will engage directly with third-party suppliers during cybersecurity events, assess potential breaches, and coordinate with internal stakeholders to evaluate risk and exposure to the firm, our customers, and clients. You will be expected to stay current on the overall supplier risk landscape and interpret emerging threat intelligence from internal, third-party, and public sources.
Job Responsibilities:
Serve as the primary point of contact with suppliers involved in cyber incidents. Initiate and lead incident response actions with affected suppliers, ensuring timely and accurate information exchange.
Interpret cyber threat intelligence and translate it into targeted, actionable information. Prepare and deliver clear, actionable recommendations based on investigation findings, to include recommending and coordinating containment actions as needed.
Assess the potential impact of supplier incidents on the firm’s data, operations, and clients. Collect, analyze, and validate incident details, including root cause, scope, and affected data or systems.
Triage incidents based on risk, criticality, and regulatory requirements. Produce clear incident reports and escalate findings to relevant stakeholders.
Coordinate with internal teams (e.g., Intelligence, Technology, Legal, Privacy, Compliance) to investigate and assess risk. Maintain thorough documentation of incident response activities, decisions, and communications for audit and compliance purposes.
Prepare closure reports and document control enhancements. Inform LOB owners and stakeholders, and participate in after-action reviews to drive continuous improvement.
Address security gaps, internal controls and supplier contracts based on lessons learned from incidents. Stay informed about emerging security threats, adversary activities, and cyber event trends relevant to JPMC and the broader financial sector.
Foster strong partnerships with the Firmwide Cybersecurity Threat Intelligence team to interpret and manage risk and evolve processes. Identify opportunities to leverage new data sources, business rules, and analytics to continuously improve the SIR function.
Required Qualifications, Capabilities, and Skills:
Formal training or certification on Cyber intelligence with 5+ years of experience . Excellent communication skills, with the ability to articulate complex cyber threat information to both technical and non-technical audiences.
Demonstrated ability to create and maintain collaborative relationships in a large, multinational organization. Advanced critical thinking, analytical, and problem-solving skills.
Understanding of threat actor Tactics, Techniques, and Procedures (TTPs).
Experience synthesizing intelligence from multiple sources to provide operational recommendations.
Experience with Open Source Intelligence (OSINT), Social Media Intelligence (SOCMINT), or Human Intelligence (HUMINT) gathering and analysis.
Intelligence community or comparable private sector experience. Industry certifications or direct experience in Penetration Testing, Cyber Forensics, Networking, or Cyber Security Operations.
Experience aligning Business Continuity and Disaster Recovery with cybersecurity controls and operations. Collaborative mindset and ability to work in a fast-paced, cross-functional environment.
Preferred Qualifications, Capabilities, and Skills:
Experience in cybersecurity incident response, preferably with third-party or supplier environments
Strong understanding of computer networking fundamentals, the OSI model, network protocols (e.g., TCP/IP), and network traffic analysis.
#CTC
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in cyber intelligence with 5+ years of experience
- Excellent communication skills, able to explain complex cyber threat information to technical and non-technical audiences
- Demonstrated ability to create and maintain collaborative relationships in a large, multinational organization
- Advanced critical thinking, analytical, and problem-solving skills
- Understanding of threat actor Tactics, Techniques, and Procedures (TTPs)
- Experience synthesizing intelligence from multiple sources to provide operational recommendations
- Experience with Open Source Intelligence (OSINT), Social Media Intelligence (SOCMINT), or Human Intelligence (HUMINT) gathering and analysis
- Intelligence community or comparable private sector experience
- Industry certifications or direct experience in Penetration Testing, Cyber Forensics, Networking, or Cyber Security Operations
- Experience aligning Business Continuity and Disaster Recovery with cybersecurity controls and operations
- Experience in cybersecurity incident response, preferably with third-party or supplier environments
- Strong understanding of computer networking fundamentals, OSI model, network protocols (e.g., TCP/IP), and network traffic analysis
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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