CX Researcher

Reposted 2 Months Ago
Be an Early Applicant
Hiring Remotely in Banten, IDN
Remote
Entry level
Insurance • Payments • Financial Services
The Role
Conduct quantitative CX research focused on surveys and measurement tools; analyze numerical data, ensure accuracy and attention to detail, and supplement findings with qualitative materials when needed.
Summary Generated by Built In

CX is looking for a CX Researcher with a primary focus on handling quantitative research in OCBC. We're looking for meticulous individuals with great attention to details, and have a good sense with numbers. This role will work primarily with our surveys, with our measurement tools. When needed, will also work with qualitative projects and materials to enrich quantitative findings.

Skills Required

  • Experience conducting quantitative research
  • Strong attention to detail
  • Good numeracy/statistical skills
  • Experience working with surveys and measurement tools
  • Ability to incorporate qualitative materials to enrich quantitative findings

PT Bank OCBC NISP Tbk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PT Bank OCBC NISP Tbk and has not been reviewed or approved by PT Bank OCBC NISP Tbk.

  • Fair & Transparent Compensation — Pay is considered stable and aligned with market norms in Indonesia’s banking sector. Many describe salaries as decent or competitive for their roles, supporting generally positive-to-neutral sentiment on compensation.

PT Bank OCBC NISP Tbk Insights

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The Company
HQ: DKI Jakarta
7,768 Employees
Year Founded: 1941

What We Do

PT Bank OCBC NISP Tbk is a leading financial institution in Indonesia that provides a wide array of banking products and services to corporate, SME, and individual customers. Operating through business, consumer, and global markets segments, it offers savings, loans, credit cards, mutual funds, and insurance products. The company is a subsidiary of OCBC Overseas Investments Pte. Ltd. and is one of Indonesia's top ten banks.

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