PT Bank OCBC NISP Tbk

CX Researcher

Posted 2 Days Ago

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Hiring Remotely in Banten, IDN

Remote

Entry level

Insurance • Payments • Financial Services

The Role

Conduct quantitative CX research focused on surveys and measurement tools; analyze numerical data, ensure accuracy and attention to detail, and supplement findings with qualitative materials when needed.

Summary Generated by Built In

CX is looking for a CX Researcher with a primary focus on handling quantitative research in OCBC. We're looking for meticulous individuals with great attention to details, and have a good sense with numbers. This role will work primarily with our surveys, with our measurement tools. When needed, will also work with qualitative projects and materials to enrich quantitative findings.

Skills Required

Experience conducting quantitative research
Strong attention to detail
Good numeracy/statistical skills
Experience working with surveys and measurement tools
Ability to incorporate qualitative materials to enrich quantitative findings

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The Company

7,768 Employees

Year Founded: 1941

What We Do

PT Bank OCBC NISP Tbk is a leading financial institution in Indonesia that provides a wide array of banking products and services to corporate, SME, and individual customers. Operating through business, consumer, and global markets segments, it offers savings, loans, credit cards, mutual funds, and insurance products. The company is a subsidiary of OCBC Overseas Investments Pte. Ltd. and is one of Indonesia's top ten banks.