Customer Training Specialist (Customer Training Specialist-General)
Company:
Tapestry - G0G
Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training, and supporting logistics information systems. A career with the Tapestry Solutions team brings the best of both worlds: access to the incredible depth of resources and opportunities of Boeing while working in a company having a small business, family-oriented culture.
We have over 500 employees worldwide supporting our customers with high-quality, innovative, and cost-effective information technology and business intelligence solutions. Tapestry Solutions supports 85 defense, commercial and government customers from over 50 US locations and nine countries.
Tapestry Solutions, a part of Boeing Global Services BGS, is seeking a Customer Training Specialist in Suffolk, VA. This computer operator supports our government customers using the Joint Deployment Logistics Model (JDLM) in several system configurations and variations. This support is part of individual, collective and unit training exercise support provided to military units and other agencies. Events supported include but are not limited to Mission Rehearsal Exercises (MREs), Warfighter Exercises (WFXs) and general Command Post Exercises (CPXs). The JDLM simulation is used to drive command and control (C2) or mission command actions executed by commanders and staff as they train in simulated real-world combat and Stability and Support Operations (SASO) operations and as components of Joint Task Forces.
Position Responsibilities:
- Assisting in the design of simulated training events, including entering data and building the simulation of logistics, sustainment, transportation and medical C4I processes.
- Assist in determining the physical layout, networking and simulation architecture in support of individual exercises and COCOM (Combatant Command) support events.
Basic Qualifications (Required Skills/Experience):
- Current Active U.S. Secret Clearance
- Ability to operate a computer and perform accurate data entry
Preferred Qualifications (Desired Skills/Experience):
- Relevant Military Operations planning, Logistics, Simulation, Training and Technical systems
- Experience in the US Military (active or reserve) or as a contractor
- Logistical experience
- Training experience
- Computer science experience
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualification, as well as market and business considerations.
Summary base pay range $68,250 - $78,600
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Retirement Support — Boeing states a dollar‑for‑dollar 401(k) match on the first 10% of pay for most nonunion U.S. employees with immediate vesting and an annual true‑up, and a student‑loan match feature lets qualified loan payments count toward earning the company match. Union agreements specify strong but different retirement contributions (e.g., automatic company contributions plus matching under IAM terms).
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