Customer Technical Training Specialist (Subject Matter Expert and Senior Level)

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is currently hiring for a broad range of experience levels including Customer Technical Training Specialists (Subject Matter Expert and Senior Level) to support the Training Team in Seattle, WA.
The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training. This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design. Additional duties of the role include research, courseware updates, and the development of new media in support of customer training.
This is an on-site Seattle position and is primarily a 1st shift position but occasional adjustments to support classes, meeting, workshops, etc. are occasionally required.
Position Responsibilities:

• Independently conducts customer training in broad subject areas using the approved medium to satisfy customer training requirements.
• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
• Develops, conducts, and evaluates effectiveness of technical training. Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.
• Travel both domestically and internationally up to 25% of the time.
• Ability to adjust shift. This position is primarily a 1st shift position but occasional adjustments to support classes, meeting, workshops, etc.
• Works under general supervision.
• May be asked to support other programs or perform other duties as needed.

Basic Qualifications (Required Skills/Experience):

• FAA A&P/Aircraft Electronics Technician Certification or EASA B1 and B2.
• Experienced in electrical and electronics troubleshooting.
• Formal Electrical or Avionics Training (degreed or military).
• Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
• Experience conducting technical training and/or performing instructional system development.
• 5+ years' experience in aircraft maintenance and troubleshooting (Time you were the technician physically working on the airplane with tools in hand).
• Capable of traveling 25% of the time.

Preferred Qualifications (Desired Skills/Experience):

• 10+ years' experience or an equivalent combination of education and experience (Higher education includes college, university, technical school, licensing/certification programs, etc.).
• Component Level Troubleshooting and Repair.
• 2+ years' experience conducting technical training on large complex commercial aircraft.
• Electrical or Aeronautical Engineering Degree (preferred).

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
Pay Transparency & Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Expert-Level Summary Pay Range: $108,800 - $147,200
Senior-Level Summary Pay Range: $136,850 - $185,150
Applications for this position will be accepted until Feb. 07, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.