The Role
As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for IntelliShift hardware and software applications to customers via omnichannel approach. Responsibilities include diagnosing and solving customer issues, collaborating with internal teams, and enhancing support processes. Must achieve set performance metrics and maintain high CSAT score.
Summary Generated by Built In
Top Skills
JIRA
Salesforce
The Company
What We Do
The Connected Fleet Intelligence Platform for Safety & Operations Teams - IntelliShift is the ONLY fleet intelligence platform that enables businesses with fleets of vehicles and heavy equipment to EASILY access ALL fleet operations data from a single platform.
IntelliShift's solutions are designed to solve safety and operational challenges and can easily combine with the point solutions you use today to feed digestible views.
Leverage AI dashcams, telematics, inspections, maintenance, and compliance technology to drive better business outcomes. We empower your team to make the intelligent shift from siloed data to one simple, powerful platform.