Customer Support

Reposted 13 Days Ago
Be an Early Applicant
Saint Paul, MN, USA
In-Office
Junior
Information Technology • Consulting
The Role
The role involves providing customer support, requiring strong communication skills, experience in call centers, and proficiency in computer applications.
Summary Generated by Built In
Company Description

KRG Technologies Inc.

25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355

Phone no:361 - 661-8000 EXT 257

Job Description

Hi,

This is Thiru from KRG Technologies; We are looking Customer Support @ St Paul, MN for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change.

Position : Customer Support

Duration : Full Time

Location : St Paul, MN

Job Description:

· Excellent written and verbal communication

· Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)

· Types minimum 35 wpm, prefer 45wpm+

· 1 year, or more Customer Service experience in a call center

· Ability to Multi-task

· Adaptability: Take on new tasks on short notice

· Ability to navigate multiple applications and systems

· Two+ years of heavy inbound call volume (70+ calls per day) call center experience

· Experience with live chat and internet response system (email).

Additional Information

Immediate Interview

Skills Required

  • Excellent written and verbal communication
  • Intermediate computer skills
  • Types minimum 35 wpm, prefer 45wpm+
  • 1 year or more Customer Service experience in call center
  • Ability to Multi-task
  • Adaptability for new tasks
  • Ability to navigate multiple applications and systems
  • Two+ years of heavy inbound call volume call center experience
  • Experience with live chat and internet response system
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The Company
Brampton, , Ontario
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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