Are you friendly, organized, and passionate about delivering outstanding customer support? LuckE13 Landscape Services is seeking a dedicated Customer Service Specialist to be the first point of contact for our valued clients. This role is vital in ensuring our customers receive the best experience possible and helps our company grow.
What You'll Do:
- Respond promptly and professionally to customer inquiries via phone, email, and online chat
- Assist clients with scheduling lawn maintenance, landscape installations, and seasonal cleanups
- Coordinate with field crews and communicate updates or changes to clients
- Resolve customer concerns with empathy and efficiency, escalating issues when necessary
- Provide information on pricing, service packages, and promotions
- Follow up with customers post-service to ensure satisfaction
Qualifications:
- Strong communication and organizational skills
- Friendly, professional demeanor
- Ability to work independently and solve problems
- Basic computer skills and reliable internet connection
- Prior customer service experience is a plus but not required—training is provided!
**Why Work With Us?**
- Full-time, remote position offering flexibility
- Opportunities for career growth and increased responsibilities
- Be part of a team committed to excellent service and customer satisfaction
- Competitive salary and benefits, including health insurance, retirement plans, paid holidays, and more
Ready to Grow Your Career?
If you're eager to make a positive impact and be part of a dynamic team, apply today and join LuckE13 Landscape Services!
Top Skills
What We Do
LuckE13 Landscape Services is a full service landscape company with over 10 years of experience in all areas of landscape design and maintenance. Our work is backed by our guarantee of quality, efficiency and experience in every job we do. LuckE13 Landscape Services uses the best, top of the line equipment, making it the most efficient and cost effective way to get the job done. We are a small personal company that focuses on customer relations and satisfaction is our priority. We love working hard and going beyond customer expectations.
LuckE13 Landscape Services does all types of Landscaping for all kinds of properties including, residential, commercial, HOA’s and apartment complexes.
Why Work With Us
LuckE13 Landscape Services is unique because of our unwavering commitment to quality, professionalism, and customer satisfaction. We take pride in providing personalized landscaping solutions that meet each client’s specific needs, all while maintaining a strong focus on environmentally responsible practices.
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