Customer Support Meteorologist
Baron Weather, an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products. Having a passion for weather is crucial to this individual's success.
Major Responsibilities/Activities:• Provide remote support services through phone and digital access• Perform product verification and testing • We are a 24/7/365 operation, flexibility in schedule will be necessary• Desire to fulfill our mission of Critical Weather Intelligence• Host training webinars for clients
Minimum Requirements:• BS in Meteorology or equivalent • Strong communication skills including a working knowledge of Windows• Background in the use of weather software and data products is preferred• Strong communication skills a must - both written and verbal• Strong analytical and troubleshooting skills• Positive Energy a MUST!
What We Do
Many organizations are responsible for dealing with weather impacts that affect their bottom line. At Baron, we provide superior solutions and accurate data to help you respond to weather and climate impacts confidently.
