Customer Support Meteorologist

Baron Services Inc., an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products. Having a passion for weather is crucial to this individual's success.

This Huntsville, AL based industry leader is looking for an individual with a background/passion for Meteorology, graphical depiction of weather and technical computer skills. Experience in the following a plus- Broadcast Television/Digital, basics of software programming, IT basics, and customer support.

Responsibilities include:• Provide remote support services through phone and digital access• Perform product verification and testing • We are a 24/7/365 operation, flexibility in schedule will be necessary• Desire to fulfill our mission of Critical Weather Intelligence• Host training webinars for clients

Minimum qualifications:• BS in Meteorology or equivalent from an accredited program or equivalent experience• Strong communication skills a must- both written and verbal• Strong analytical and troubleshooting skills• Strong Organizational Skills• Ability to Multi-Task at a high level• Team Player• Positive Energy a MUST!

Salary will be commensurate with education and experience. A comprehensive benefits package is available. Benefits include paid vacation and sick leave, health insurance with cafeteria plan, dental insurance, life insurance, 401(k), and short-term and long-term disability insurance.

No telephone calls please. Baron is an Equal Opportunity Employer.