Baron Services Inc., an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products. Having a passion for weather is crucial to this individual's success.
This Huntsville, AL based industry leader is looking for an individual with a background/passion for Meteorology, graphical depiction of weather and technical computer skills. Experience in the following a plus- Broadcast Television/Digital, basics of software programming, IT basics, and customer support.
• Provide remote support services through phone and digital access• Perform product verification and testing • We are a 24/7/365 operation, flexibility in schedule will be necessary• Desire to fulfill our mission of Critical Weather Intelligence• Host training webinars for clients
• BS in Meteorology or equivalent from an accredited program or equivalent experience• Strong communication skills a must- both written and verbal• Strong analytical and troubleshooting skills• Strong Organizational Skills• Ability to Multi-Task at a high level• Team Player• Positive Energy a MUST!
Salary will be commensurate with education and experience. A comprehensive benefits package is available. Benefits include paid vacation and sick leave, health insurance with cafeteria plan, dental insurance, life insurance, 401(k), and short-term and long-term disability insurance.
No telephone calls please. Baron is an Equal Opportunity Employer.
What We Do
Many organizations are responsible for dealing with weather impacts that affect their bottom line. At Baron, we provide superior solutions and accurate data to help you respond to weather and climate impacts confidently.
