We are looking for a customer-focused Customer Support Executive to handle client queries, provide assistance, maintain customer relationships, and ensure a smooth service experience.
Key Responsibilities:
- Handle customer calls, queries, and follow-ups professionally.
- Provide support and guidance to clients regarding services and processes.
- Maintain strong customer relationships.
- Resolve customer concerns and ensure satisfaction.
- Coordinate with internal teams for smooth service delivery.
- Maintain customer records and update CRM/database.
- Follow up with clients for feedback, renewals, and service updates.
Requirements
Benefits
- Opportunity to work with a growing customer-focused organization.
- Professional growth and learning opportunities.
- Positive and collaborative work environment.
- Competitive salary package.
- Exposure to client relationship management and service operations.
Skills Required
- 2+ years of experience in customer support, customer relationship management, or client handling
- Excellent communication skills in Hindi and English
- Strong interpersonal abilities
- Strong problem-solving abilities
- Good knowledge of MS Office and CRM tools
- Positive attitude with a customer-first approach
- Experience in matrimonial services, hospitality, luxury services, consulting, or relationship management
What We Do
Right Advisors Private Limited is a Faridabad-based human resource consulting and staffing organization serving businesses across multiple industries. Its services include recruitment, contract staffing, payroll management, executive search, recruitment process outsourcing, and workforce management. The company uses a solutions-based consulting approach and flexible staffing models to help clients improve productivity, build high-performance teams, and focus on their core operations.
