RAIDMAX TECHNOLOGIES PVT LTD Jobs

CUSTOMER SUPPORT EXECUTIVE

RAIDMAX TECHNOLOGIES PVT LTD

CUSTOMER SUPPORT EXECUTIVE

Reposted 22 Days Ago

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Kolkata, West Bengal, IND

In-Office

7K-12K Annually

Senior level

Information Technology • Professional Services • Software

The Role

Handle outbound technical support and customer care calls in English. Provide troubleshooting, persuade customers, work 7-hour shifts (3pm–10pm), maintain attendance, and meet incentive targets. Open to freshers and experienced candidates with basic computer knowledge and strong communication skills.

Summary Generated by Built In

Company Description

it is an international contact centre

Job Description

COMPANY NAME : RAIDMAX TECHNOLOGIES PVT LTD

INDUSTRY : INTERNATIONAL BPO

PROCESS : TECH SUPPORT ( OUTBOUND )

POST : CUSTOMER CARE EXECUTIVE / SR. CUSTOMER CARE EXECUTIVE

FRESHER & EXP. BOTH

CRITERIA :

GOOD IN ENGLISH

MINIMUM H.S. PASS OUT

AGE LIMIT 35 YEARS

GOOD CONVINCING SKILL

SALARY : FOR FRESHER : RS. 7000 - RS. 12000, FOR EXP : NEGOTIABLE.

PERKS :

FIXED SALARY ON 10TH OF EVERY MONTH.
7 HOURS SHIFT.
EXPERIENCED IN TECH SUPPORT OUTBOUND CAN GET HIKE 15%-20%
TRAVELLING ALLOWANCE , FOOD ALLOWANCE
100% ATTENDANCE ALLOWANCE
HUGE INCENTIVES.
SPOT INCENTIVES
FRESHERS ARE MOST WELCOME
SUNDAYS FULL OFF
REFERRAL BONUS
APPRAISAL AFTER EVERY 3-4 MONTHS
LOYALTY BONUS AFTER EVERY 6 MONTHS

SHIFT TIMING : 3 PM - 10 PM ( FULL TIME )

LOCATION : DUNLOP, KOLKATA

ADDRESS : 17/3 P.W.D. ROAD, MILAN THIRTHA APARTMENT, GROUND FLOOR, SOBEDA BAGAN, DUNLOP, NEAR BARANAGAR FIRE STATION, KOLKATA - 700035

CONTACT PERSON : MOUSUMI SHASMOL ( HR )

CONTACT NUMBER : 033-69400191 / 9051382777

Qualifications

MINIMUM H.S PASS

GOOD COMMUNICATION SKILL IN ENGLISH

BASIC COMPUTER KNOWLEDGE

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Minimum H.S. pass (High School)
Good communication skill in English
Basic computer knowledge
Good convincing / persuasion skills
Age limit: up to 35 years

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The Company

1,000 Employees

Year Founded: 2012

What We Do

RAIDMAX Technologies is a global provider of Enterprise Resource Planning (ERP) software specifically designed to optimize manufacturing and distribution companies. The company also operates as a renowned international BPO and contact center, providing a wide range of IT services and consulting, including software development and digital transformation. Additionally, they offer specialized digital marketing services such as website design, SEO, and PPC management.