Urgent Requirement
location - south africa
1-Customer Support Engineer
: Customer Support Engineer - Local Team Capacity Fit
1. System focus – Platform
2. Business focus Front Desk
3. Project remaining accountabilities
* Platform Stabilization (POA, Integration Enterprise)
1. Fault finding, Alignment, Use Case update/develop, Spec'ing
2. Gov Process management in ensuring collaboration
* Business Solution Stabilization — Clear out existing and future (warranty) defects.
1. Customer fronting
2. Scope compliance & Spec'ing, Config Management etc.
3. Defect process management 1st, 2nd, 3rd party collaboration
4. Test, deploy, signoff in governance process management
* Project
1. Assist / Advise PM on Closeout and Handover Process (Business and Support)
2. Schematic Handover & The Transition to a full Data Admin Service
(a) Structure, Customer Interface
(b) Management/Oversight of Schematic Team
How to Apply:
If you're a skilled Business Analyst with a passion for mobile money solutions, please share your resume with us at:
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What We Do
InfyStrat Software Services is an IT Strategic partner for global organizations looking to strategically transform, grow, and lead in today’s challenging business environment.InfyStrat being a global leader in IT services, digital, business solutions, consulting, technology, outsourcing, and next-generation services, we are helping enterprises renew themselves while also creating new avenues to generate value. Our continued industry-leading growth is a testament to the certainty our clients experience every day.
Infystrat helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services, and vertically aligned business model. Infystrat is globally recognized for its strategic and innovative approach towards delivering business value and its commitment to sustainability. InfyStrat champions optimized utilization of natural resources, capital, and talent. In today’s world, organizations will have to rapidly reengineer themselves and be more responsive to changing customer needs. Infystat is well-positioned to be a partner and co-innovator to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets.
Infystrat provides enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing.
InfyStrat operates in Africa, US & India whilst planning to expand its operations in Europe, the Middle East, and Australia regions and has delivery centers in India (Bangalore, Pune & Mumbai), Johannesburg & US (TN).
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