RAIDMAX TECHNOLOGIES PVT LTD

CUSTOMER SUPPORT ASSOCIATE REQUIRE

Reposted 9 Days Ago

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Kolkata, West Bengal, IND

In-Office

Senior level

Information Technology • Professional Services • Software

The Role

Handle international voice outbound/inbound calls supporting US customers in a remote service voice process. Perform full dialing, provide customer support, work in a team, follow fixed afternoon shift (3 PM–10 PM), and complete training as required.

Summary Generated by Built In

Company Description

it is an international contact centre

Job Description

Post Name – CCE/Sr.CCE

Shifts – Afternoon (Full-Time) - 3 PM to 10 PM

Salary - Fixed Salary

Experience - Fresher / Experience in International BPO Outbound

Job Description:

Remote Service
Voice International Process
Full Fledge Dialling
Support to US Customers

Job Requirement:

Good Communication Skill
Presence of Mind
Ready to take challenges
Should work in a Team

Job Benefits:

Fixed Shift Timing
Fixed Weekly Off
Salary on Time
No Bonds
Training as per requirement

Job Role : CCE

Job Category: Voice

Contact Person - MOUSUMI (HR)

Contact Number - 9051382777

Come Direct Walkin at: -

Venue – RAIDMAX TECHNOLOGIES PVT LTD

17/3 P.W.D. ROAD, MILAN TIRTHA APARTMENT ( GROUND FLOOR ), SOBEDA BAGAN, DUNLOP, OPP: BARANAGAR FIRE STATION, KOL - 35

Qualifications

MINIMUM H.S. PASS

GOOD COMMUNICATION SKILL IN ENGLISH

BASIC COMPUTER KNOWLEDGE

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Minimum H.S. pass
Good communication skill in English
Basic computer knowledge
Fresher or experience in international BPO outbound
Presence of mind
Ability to work in a team
Willingness to take challenges

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The Company

1,000 Employees

Year Founded: 2012

What We Do

RAIDMAX Technologies is a global provider of Enterprise Resource Planning (ERP) software specifically designed to optimize manufacturing and distribution companies. The company also operates as a renowned international BPO and contact center, providing a wide range of IT services and consulting, including software development and digital transformation. Additionally, they offer specialized digital marketing services such as website design, SEO, and PPC management.