Customer Support Assistant

Reposted 22 Days Ago
Be an Early Applicant
Atlanta, GA, USA
In-Office
49K-52K Annually
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
The Customer Support Assistant will provide professional support to clients through phone and email, assist with inquiries, maintain records, coordinate service delivery, and prepare reports.
Summary Generated by Built In
Company Description

About Us

Blue Print Out is a forward-thinking organization dedicated to delivering exceptional business solutions and operational excellence. Our mission is to develop high-performing teams, streamline processes, and create innovative pathways that allow brands to scale with confidence. We value integrity, ambition, and continuous growth—both for our clients and our employees.

Job Description

Job Description

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving inquiries, coordinating service requests, and ensuring every interaction reflects professionalism and care. This position is ideal for someone who thrives in a structured environment and enjoys helping others.

Responsibilities

  • Provide timely and professional support to customers through phone and email.

  • Assist with client inquiries, service updates, and issue resolution.

  • Maintain accurate records of customer interactions and follow-up actions.

  • Coordinate with internal departments to ensure effective service delivery.

  • Identify opportunities to improve processes and enhance customer satisfaction.

  • Prepare reports, documentation, and updates for management as needed.

  • Support daily administrative tasks to ensure smooth operations.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Excellent organizational abilities and attention to detail.

  • Ability to handle multiple tasks with professionalism and accuracy.

  • Problem-solving mindset with a proactive approach to customer needs.

  • Basic knowledge of office tools and customer support systems (training provided).

  • Ability to work independently and within a team environment.

Additional Information

Benefits

  • Competitive salary: $49,000 – $52,000 per year.

  • Opportunities for professional growth and internal advancement.

  • Supportive and collaborative work environment.

  • Skill-building and continuous development opportunities.

  • Full-time position with stable, consistent working hours.

Skills Required

  • Strong communication and interpersonal skills
  • Excellent organizational abilities and attention to detail
  • Ability to handle multiple tasks with professionalism and accuracy
  • Problem-solving mindset with a proactive approach to customer needs
  • Basic knowledge of office tools and customer support systems
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The Company
0 Employees
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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