Customer Support/Accounts Specialist

Reposted 13 Days Ago
Be an Early Applicant
Auckland, NZL
Hybrid
Entry level
Gaming • Internet of Things • Machine Learning • Software
We're bringing joy to life through the power of play.
The Role
The Customer Support/Accounts Specialist ensures financial processing accuracy, supports invoice processing, billing, and general business support activities. Responsibilities include maintaining financial records and assisting with fleet and travel administration.
Summary Generated by Built In
As a Customer Support/Accounts Specialist, you’ll play a key role in ensuring accurate financial processing and strong financial controls across the New Zealand business. Your responsibilities will span supplier invoice processing, customer billing support, fleet and travel administration, and general business support. You’ll work closely with local collaborators and offshore finance teams, using systems such as Concur and Microsoft Dynamics 365 (D365) to support end-to-end procure-to-pay processes.Key Responsibilities
  • Process and code supplier invoices accurately in Concur, ensuring correct general ledger allocation
  • Match invoices to approved purchase orders and resolve discrepancies
  • Liaise with suppliers, internal teams, and Accounts Payable
  • Support customer billing and credit request follow-ups
  • Maintain accurate financial records for audit and compliance purposes
  • Assist with company fleet administration (registrations, WOFs, RUCs, FBT support)
  • Coordinate business travel bookings in line with company policy
  • Provide general administrative and customer support coverage as the need arises
About YouYou’re organised, proactive, and comfortable balancing multiple priorities. You enjoy problem-solving, possess keen observational skills, and communicate expertly with a wide range of collaborators.You’ll bring:
  • Basic knowledge of accounting principles and financial processes
  • Experience with invoice processing, PO matching, and general ledger coding
  • Beginner to intermediate experience with Concur, Excel, Outlook, and exposure to D365 or similar systems
  • Strong attention to detail and accuracy
  • Ability to work autonomously while contributing positively to a team environment

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

Travel Expectations

None

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Skills Required

  • Basic knowledge of accounting principles and financial processes
  • Experience with invoice processing, PO matching, and general ledger coding
  • Beginner to intermediate experience with Concur, Excel, Outlook, and exposure to D365 or similar systems
  • Strong attention to detail and accuracy
  • Ability to work autonomously while contributing positively to a team environment

Aristocrat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aristocrat and has not been reviewed or approved by Aristocrat.

  • Healthcare Strength Medical coverage offers multiple Aetna options with preventive care fully covered and $0 in‑network outpatient mental health visits, plus employer‑paid premiums on at least one dental and one vision plan. Feedback suggests first‑day eligibility and HSA funding increase perceived value.
  • Parental & Family Support Paid parental leave provides up to 12 weeks for primary caregivers and 10 days for secondary caregivers, with adoption/surrogacy reimbursement and access to Lyra sessions. Feedback suggests these supports materially enhance family and mental wellbeing.
  • Equity Value & Accessibility The SuperShare program matches employee share purchases with free shares up to a defined annual limit, with clear enrollment windows and a two‑year vest. Feedback suggests this structure delivers uncommon ownership value compared with standard ESPPs.

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The Company
HQ: Las Vegas , NV
6,500 Employees

What We Do

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!

Why Work With Us

Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.

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