Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description• Candidates will be responding to incoming phone calls regarding various service issues on Morgan Stanley accounts.
• Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics.
• Inquiries may include questions about checks, debit cards, retirement and basic finance.
• Successful applicants will have a positive attitude and professional demeanor.
• Customer Service or Call Center experiences a plus.
• The ability to simultaneously navigate through multiple computer systems.
• Must demonstrate excellent communication skills, both oral and written.
• Candidates should have an affinity towards learning about Financial Services, basic market knowledge or previous experience within the industry.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
QualificationsAdditional Notes:
• Candidates must have a 4-year degree (preferably in finance) OR financial services (banking) experience.
• Candidates must have flexibility in work hours (call center hours are 7 days/week, 7a-11p)
• Candidates must not have any scheduled time off during the training period (period of 9 weeks from start date)
• Bilingual candidates a plus! (Bilingual candidates must be fluent in BOTH English and Spanish).
Additional InformationTo schedule an interview please contact:
Vishwas Jaggi
973-475-7482
Skills Required
- 4-year degree in finance or related field
- Experience in financial services or banking
- Bilingual in English and Spanish (preferred)
Collabera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.
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Fair & Transparent Compensation — Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
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Career-Linked Recognition & Rewards — Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
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Wellbeing & Lifestyle Benefits — Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.
Collabera Insights
What We Do
In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.
