Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description• Candidates will be responding to incoming phone calls regarding various service issues on Morgan Stanley accounts.
• Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics.
• Inquiries may include questions about checks, debit cards, retirement and basic finance.
• Successful applicants will have a positive attitude and professional demeanor.
• Customer Service or Call Center experiences a plus.
• The ability to simultaneously navigate through multiple computer systems.
• Must demonstrate excellent communication skills, both oral and written.
• Candidates should have an affinity towards learning about Financial Services, basic market knowledge or previous experience within the industry.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
QualificationsAdditional Notes:
• Candidates must have a 4-year degree (preferably in finance) OR financial services (banking) experience.
• Candidates must have flexibility in work hours (call center hours are 7 days/week, 7a-11p)
• Candidates must not have any scheduled time off during the training period (period of 9 weeks from start date)
• Bilingual candidates a plus! (Bilingual candidates must be fluent in BOTH English and Spanish).
Additional InformationTo schedule an interview please contact:
Vishwas Jaggi
973-475-7482
What We Do
In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.
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