Customer Supply Planner

Posted Yesterday
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Shawnee, KS, USA
In-Office
Mid level
Professional Services • Biotech • Pharmaceutical
The Role
Act as primary client contact to translate forecasts into an 18-month Master Production Schedule (MPS), manage MRP parameters, coordinate material deliveries, track artwork/version control and packaging change controls, resolve capacity constraints, and ensure on-time, in-full delivery aligned with production.
Summary Generated by Built In

At Argenta, we’re more than a company — we’re a global team, dedicated to healthier animals. We believe that when their lives are made better, we're all the better for it.

Founded in 2006, we support companies big and small to develop and manufacture health products for pets and livestock. Our trusted, innovative solutions and services cover every stage of the process, from molecule to market.

We’re in a unique position. We are the world’s only combined contract research and contract development and manufacturing organization (CRO/CDMO) dedicated to animal health.

Our uniqueness means:

We are ambitious, growing and building a ‘one team’ culture, guided by our values.

    • We are team players;
    • We are doers;
    • We are customer-centric;
    • We are innovators.

We value diversity, as a global company, we get the richness of working with different people in different places whether it be location, stages of their career, their development, their role. We believe that when everyone works together and puts their best “paw” forward we will make the lives of the animals we care for, better.

With bases in New Zealand, the US, the UK and Europe, our 900+ colleagues are driven by our partnership approach and purpose: Healthy Animals. Let’s Make It Happen, Together.

TEAM PLAYERS who want to DO great work and find INNOVATIVE ways to make animals lives better through our CUSTOMER CENTRIC efforts should apply. 

Argenta is currently looking to fill the role of Customer Supply Planner at our Shawnee, KS location. This role will be responsible for translating the product needs of our clients into a plan that delivers those products on time, in full.  Acting as the interface between customer and manufacturing site, this role is responsible for ensuring that we can meet the Master Production Schedule (MPS) and drive the resolution of any constraints to the satisfaction of the client.

Key Responsibilities:

  • Key point of contact with representatives of our client base, planning finished goods delivery on time in full and ensuring client satisfaction.
  • Receive, interpret and validate regular client product forecast updates. Process client orders
  • Co-ordinate client information flow of demand changes, client-supplied material, artwork revisions, client-specific systems/reporting, phase in/out of material changes.
  • Using client-derived forecast, detail, develop and maintain an 18mth Master Production Schedule (MPS), balancing customer demand with available capacity and constraints on a monthly basis.
  • Communicate and gain consensus across all functions for the MPS.
  • Drive resolution of capacity constraints within work centers and ensure any major capacity issues are escalated appropriately.
  • Manage and track artwork version updates and implementation timelines, ensuring correct artwork is approved and aligned with production schedules
  • Formal initiation of Change Controls related to packaging components including artwork updates, label changes, and regulatory text revisions.
  • Part Creation and Bill of Materials (BOM) Amendments, including management of old code obsolescence and phase-out activities
  • Ensure Materials Requirements Planning (MRP) parameters are regularly reviewed and updated.
  • On a regular basis ensure MRP is updated to reflect our current demand and supply plan
  • Identify and schedule material delivery using MRP across all raw materials/excipients, printed packaging materials, labels, and artwork-controlled component in accordance with Argenta inventory policy.

About You:

  • High School Education level as a minimum in English and Mathematics or equivalent demonstrable work experience in a similar role.
  • Minimum of 3 years’ relevant Planning experience or knowledge of Production within a busy Manufacturing environment
  • Excellent organizational, planning and administrative abilities
  • Determination to see jobs through to completion
  • Ability to work accurately and within strict deadlines

Argenta has strongly embedded company values which is key to who we are and how we deliver. We offer an opportunity to work for a successful and rapidly expanding global business where your input will be valued.  At Argenta we are a hard-working group who really enjoy the people we work with each day. That is why we support our people through a strong culture, great benefits, and growth opportunities.

Argenta is an equal-opportunity employer

To find out more about Argenta, click here: www.argentaglobal.com

Skills Required

  • High School education in English and Mathematics or equivalent demonstrable work experience
  • Minimum of 3 years relevant planning experience or knowledge of production in a busy manufacturing environment
  • Excellent organizational, planning and administrative abilities
  • Determination to see jobs through to completion
  • Ability to work accurately and within strict deadlines
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The Company
1,000 Employees
Year Founded: 2006

What We Do

Argenta is a global animal-health contract research, development, and manufacturing organization (CRO/CDMO). Founded in 2006, it helps companies develop and manufacture health products for pets and livestock, providing support from molecule to market through pharmaceutical and biological development, regulatory affairs, clinical research, and manufacturing. Operating across New Zealand, the United States, the United Kingdom, and Europe, Argenta’s mission is to improve animal health.

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