Customer Supply Chain Manager

Posted 7 Days Ago
Be an Early Applicant
Chicago, IL
5-7 Years Experience
Food
The Role
The Customer Supply Chain Manager will be responsible for managing the order to cash process, collaborating with various teams to execute customer launches, monitor inventory levels, and drive efficiencies. This role requires strategic thinking and strong relationships with customers and internal stakeholders to support growth objectives.
Summary Generated by Built In

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations.

At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. 

Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. 

We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time.

About The Role:

The Customer Supply Chain Manager will play a critical role in establishing and maintaining strong customer partnerships, ensuring that our supply chain execution is best in class. The ideal candidate will be a strategic thinker with a readiness to learn and adapt while propelling Feastables towards its growth objectives.

This is an exceptional opportunity for an ambitious individual with a background in customer supply chain management, capable of both significant individual contribution and robust leadership in a dynamic, entrepreneurial environment.

What You'll Be Doing:

  • Own the order to cash process for customers, working in NetSuite alongside our 3PLs, Warehouse Operations, Logistics and Accounting
  • Partner with our broker network, Sales and Supply Chain teams to successfully plan and execute customer launches, promotions and activations
  • Serve as the face of Feastables to external retail customers, providing highest level of service and collaboration
  • Monitor customer inventory levels and weeks of stock - closely collaborate with Supply and Demand planning & PRGM teams to understand customer ordering patterns, volumes, and variances to forecast
  • Partner with Warehouse Operations and VAS facility to execute successful display programs at our retailers
  • Monitor customer KPIs, driving efficiencies and profitability alongside Sales and Logistics where possible
  • Develop innovative supply chain solutions based on customer insights to achieve common goals and objectives
  • Work closely with Demand and Supply planning teams to ensure proper inventory levels across 3PLs for deployment process.  Ensuring inventory is available to fill customer orders
  • Partner with Finance to validate monthly deductions that hit the Supply Chain P&L, and support the dispute process if needed

Recipe For Success:

  • 5+ years of experience in customer supply chain management, preferably within food/bev CPG
  • Able to quickly grasp new concepts, multitask, maintain focus, and adapt to a variety of challenges in a fast-paced environment
  • Entrepreneurial mentality with a 'self-starter' approach
  • Adept problem solver who seeks innovative and creative solutions, with a consistent attention to detail
  • Comfortable with an unstructured work schedule
  • Strong analytical/excel skills are essential
  • A sense of urgency and effective time management
  • Highly organized and a strong communicator with demonstrated cross-functional experience
  • A leader and team player: ability to work and make decisions autonomously while fostering collaboration and engagement with the team to ensure alignment
  • Capability to manage workload effectively, meet deadlines, and deliver high-quality output
  • Excellent written and verbal communication skills
  • Willingness to travel to visit customers as required

Why Feastables?

We value experience. For our customers, our partners, and our employees. We hire awesome people (like you!) who are smart, driven, and have a growth mindset. We have a thriving culture where you’ll have interesting problems to solve with the autonomy you need to make a difference. And, of course, we have the perks/benefits to enable you to do your best work.

  • Competitive Salary
  • 100% employer paid option for medical, dental, and vision
  • 401(k) with an employer match
  • Monthly stipends for wellness & cell phones
  • 14 company paid holidays
  • Unlimited PTO policy
  • Delicious chocolate & snacks of course!

RECRUITERS: We do not accept unsolicited assistance from search firms or recruitment agencies - please, no phone calls or emails.

Top Skills

NetSuite
The Company
HQ: Chicago, Illnois
96 Employees
On-site Workplace
Year Founded: 2021

What We Do

Founded by Jimmy Donaldson, aka MrBeast, Feastables is setting out to build the most engaging brand on the planet, bringing the games, stunts and spectacle MrBeast is known for to your doorstep and grocery aisle!

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