Kinsa is on a mission to stop the spread of infectious illness through early detection and early response. Our real-time early warning system for illness (featured in the New York Times, on Rachel Maddow, CNBC, FOX News, and more) predicts COVID-19 outbreaks 3 weeks in advance and flu 20+ weeks in advance.

We're hiring a Business Operations Associate to own the strategy and execution of the FLUency program logistics, and to support the Sales and Account Management Operations functions. The Kinsa FLUency school health program is a solution to safely reopen schools & reduce the spread of illness. FLUency gives families a tool to detect and treat illness at the first symptom, empowers schools with knowledge to prevent outbreaks and keeps our institutions safe, healthy and open for students to learn. 

You'll be at the forefront of our mission, working closely with cross-functional internal teams including Sales, Product, Hardware Operations, Supply Chain, Account Management and Data Analytics. Your goals are two-fold: optimize operations so the FLUency program can scale, and create efficiencies and standardizations throughout our business processes. This role is ideal for motivated professionals interested in:

-Making a huge impact in a public health startup organization and in the day-to-day lives educators, students, and families across the country

-System optimization and process improvement

-Logistics and operations management

Responsibilities

• Coordinate and execute various aspects of the Kinsa FLUency Program which includes but not limited to: ordering & shipping processes, data analyses, communications & outreach, metrics tracking, and more. You will partner with a broad range of stakeholders across Kinsa to drive alignment of business priorities within the program and evaluate program needs.
• Project manage internal initiatives such as business operations optimization, systems onboarding, program strategy execution, and more.
• Create, track, and report on organizational metrics
• Manage and facilitate program documentation
• Acting as our CRM (Salesforce) and internal tooling power user and administrator to help increase adoption amongst the users and build further automations / additional functionality
• Creating best practices and processes for the Sales and Account Management teams 
• Additional projects as business needs evolve

Qualifications and Experience

• Creative and analytical thinker with strong problem-solving skills
• A demonstrated ability to understand, build and articulate complex processes
• Power user experience within a CRM system (Salesforce preferred)
• Operational mindset. You enjoy tackling logistical challenges
• Excellent project management skills with the ability to meet deadlines and prioritize simultaneous requests
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts 
• Passion & drive to have a widespread impact on people (we are a mission-first company)
• Displays a high level of personal and professional integrity. You don’t shirk responsibility - if you make a mistake, you own it, learn, and move on.
• Excellent organizational and communication skills. You thrive in an environment with constant communication
• When you read this article, you feel aligned to the principles. “Extreme Ownership” describes you and your approach to work. You don’t just receive feedback - you leverage it to improve, and you can pivot quickly. You are a nimble learner.

About Us:

Be Committed: We are committed to our mission. We have a tremendous opportunity in front of us: to change the face of public health and save hundreds of thousands of lives in the process. We are committed to working hard, working smart, working together, and doing what it takes to make a difference. Our time is now.