Are you passionate about fostering strong relationships, driving customer engagement, and ensuring client success? We’re looking for a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you’ll be the key point of contact for our customers, ensuring they receive maximum value from our solutions while driving long-term satisfaction and retention.
Why You’ll Love This Role:💼 Comprehensive Training – Whether you're experienced or new to customer success, we provide the tools and mentorship to help you excel.
⏰ Flexible Work Schedule – Full-time or part-time opportunities with remote flexibility.
📈 Career Growth – Clear advancement paths into senior customer success, account management, or leadership roles.
💰 Competitive Compensation – Base salary plus performance-based incentives and bonuses.
✅ Develop and maintain strong relationships with customers to drive engagement and long-term satisfaction.
✅ Act as a trusted advisor, understanding customer needs and aligning them with our solutions.
✅ Lead onboarding, training, and adoption strategies to maximize customer success.
✅ Monitor customer performance and provide data-driven insights and recommendations.
✅ Collaborate with sales, marketing, and product teams to enhance customer experience and retention.
✅ Identify opportunities for account growth, renewals, and referrals.
✔ Excellent relationship-building and communication skills
✔ Strong problem-solving and strategic thinking abilities
✔ Proactive and customer-first mindset
✔ Data-driven approach to tracking customer success and engagement
✔ Experience in customer success, account management, or client-facing roles is a plus (but not required)
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you’re excited to build meaningful customer relationships and play a key role in driving business success, we’d love to hear from you!
👉 Apply now and join us as a Customer Success Manager—where customer success meets career growth.
What We Do
The Strickland Group, led by Triston Strickland, is a premier agency in the Life Insurance Industry. Over the years, we’ve grown rapidly by putting our agents first and helping clients secure their financial futures.
VISION: Build, Equip, and Empower agents to achieve impact, freedom, and success.
MISSION:
Provide agents with the tools, training, and mindset to thrive.
Create a culture rooted in honor, growth, grit, and accountability.
Serve with excellence, integrity, and measurable impact.
We believe our business model is the best-kept secret in sales and the key to building lasting wealth.
Discover How Top Sales Professionals Are Breaking Free From the Traditional Income Model
This is only possible in the cash- and time-rich financial services industry.
If you’re an ambitious salesperson ready to break free from burnout and create a business that works for you, let’s talk.
Imagine This:
Meet clients only 2–3 times per week (virtually).
Earn $75K/year on average, $150K/year if skilled, $300K/year as a top performer.
What We DON'T Do:
60+ hour work weeks
Cold calling
Endless networking
Constant prospecting
What We DO:
Help you start part-time or full-time, building your own scalable business.
Provide the best products in today’s financial marketplace.
Hire performers, not backgrounds—we care about your drive and success.
Offer top commission rates, no income cap, plus monthly bonuses and trip incentives.
How We Make It Happen:
We’ve developed a proven, plug-and-play system that streamlines your sales process, letting you focus on what you do best—helping clients and growing your business. Our proprietary lead generation ensures you spend your time with clients ready to move forward.
