At Conducive, we believe our clients deserve more than great technology - they deserve an exceptional experience. As our Customer Success Manager (CSM), you’ll be the primary advocate for our clients, ensuring they feel supported, informed, and genuinely valued throughout their journey with us. You’ll act as the central point of contact between clients and internal teams - Sales, Technical Consultants, and Leadership - ensuring smooth communication, clear plans, and measurable outcomes.
Conducive has built trusted relationships with 35+ clients over the past five years. We’re looking for someone who will not only maintain these partnerships but also elevate them, a “professional relationship builder” who thrives on connecting with people, solving problems, and driving results.
While this role isn’t quota-bearing, it’s ideal for someone who’s comfortable with sales conversations and identifying growth opportunities. You’ll collaborate with our Sales team to facilitate renewals, license expansions, service upgrades, and cross-selling additional cybersecurity solutions.
What We Do
WE CREATE INTELLIGENT ORGANIZATIONS
Conducive offers world-class Splunk® services delivered by our team of highly skilled, expert consultants designed to meet the needs of every business. In addition to Splunk professional services, Conducive offers Splunk On-Demand Expert Services, Managed Services, Security Operations Center and a unique ROI Road Map for companies ready to get the most out of their Splunk investment.
We believe that our passion for customer service and our expertise in Information Management help our clients meet their growth and revenue goals. We harness the power of your data to achieve great results.
Conducive is a Splunk Services Partner and an IBM® Delivery Partner focused on creating intelligent organizations.
