We Are Bring IT! 🚀
We are a young, dynamic, and fast-growing professional services company bringing digital transformation to our clients around the world. From launching products to market to driving productivity with the right technology and processes, the work we do is improving the way people work. To achieve this, we are building a global and diverse team capable of tackling some of today’s most important challenges. We call this unique approach “360 Success.”
We are recognized as one of the fastest-growing and most successful companies in the INC5000 ranking in the U.S. 🇺🇸, and we are opening new offices around the world to continue growing, exploring, and diversifying. With more than 10 recognitions from our partners, we continue to lead in our markets. 🏆
About the Role
As a Customer Success Manager you'll be responsible for maintaining strong client relationships, ensuring customer satisfaction, and driving long-term account success. This role regularly collaborates with Delivery and Managed Services teams to review account status, monitor customer health and satisfaction metrics, analyze account performance, and identify growth opportunities. Additionally, the Customer Success Manager contributes to sales and retention strategies, helping maximize customer value, engagement, and overall business outcomes.What You'll Do
- Conduct regular status reviews with Delivery and Managed Services teams.
- Monitor and evaluate customer satisfaction metrics.
- Collaborate on developing sales strategies.
- Track and analyze account performance.
Role Profile
Required
- Education / Degree Requirement: Bachelor's Degree in Business Administration, International Business, Accounting, Finance, or related field.
- Years of Experience: 3 to 6 years of experience in 6-week sales cycle and SMB market segment. Industry expertise in Manufacturing, Wholesale Distribution, Supply Chain, or Finance sectors.
- Language Requirements: Professional proficiency in English and Spanish, both written and verbal.
Commercial Focus:
- Enhance overall account success.
- Cultivate strategic alliances with alliance partners.
- Achieve established sales quotas and targets.
- Maintain customer retention rate within the installed base.
- Secure contracts with an average duration exceeding 6 months.
Ready to join Bring IT?
Apply now and help shape the future of digital transformation. 🚀✅
Skills Required
- Bachelor's degree in Business Administration, International Business, Accounting, Finance, or a related field
- 3 to 6 years of experience in a 6-week sales cycle and SMB market segment
- Industry expertise in Manufacturing, Wholesale Distribution, Supply Chain, or Finance
- Professional proficiency in English and Spanish, written and verbal
What We Do
Bring IT is an end-to end-supply chain technology firm that is helping customers design, implement, optimize, and scale their system architecture and business processes to gain a competitive advantage. Bring IT is a proud Oracle NetSuite, Dell Boomi, Celigo, SPS commerce, Tipalti, Avalara, DOMO, and Zendesk strategic partner. We deploy a best-in-class system architecture, enabling extended and seamlessly integrated global networks of suppliers and partners that perform at their maximum potential, because the supply chain information is available to them near-real-time, everywhere. Learn more about us at www.bringitps.com
