To thrive in this role, you have
- 3+ years’ experience in a customer success or similar role
- Ideally combined background of account management and/or sales experience
- You have a track record of delivering value to a client
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative leader with the ability to inspire others
- Excellent communication and presentation skills
HOW YOU PLAY.
- Ownership over Participation- You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.
- Team over Stars- You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.
- Growth over Comfort- You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.
- Fairness over Popularity- You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.
Skills Required
- 3+ years' experience in a customer success or similar role
- Combined background of account management and/or sales experience
- Track record of delivering value to clients
- Strong empathy for customers and passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative leader with ability to inspire others
- Excellent communication and presentation skills
PlayOn Sports Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PlayOn Sports and has not been reviewed or approved by PlayOn Sports.
-
Leave & Time Off Breadth — Open/unlimited PTO, paid holidays, and sick time are prominently offered. Feedback suggests the PTO experience and time-away flexibility are strong.
-
Retirement Support — A 401(k) with company match is a standard part of the package. Feedback suggests the retirement program is viewed positively.
-
Healthcare Strength — Multiple medical plan options plus dental, vision, life, disability, and mental health support are included. Feedback suggests core health coverage is solid for full‑time employees.
PlayOn Sports Insights
What We Do
PlayOn is the all-in-one fan engagement platform for schools. Backed by KKR, our family of brands—including GoFan, NFHS Network, and MaxPreps—empowers schools with innovative solutions and exceptional service. We save administrators time so they can focus on what truly matters: supporting the students, staff, and fans who bring their programs to life. Trusted by thousands of schools across the country, we're here to help create more instant replays, hold-your-breath moments, last-minute comebacks, and games you want to watch over and over again.
Why Work With Us
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions. This is a growth-stage company, meaning your contributions have real impact.
Gallery
.jpg)
