Customer Success Manager (SEO)

Reposted 8 Days Ago
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Berlin, DEU
In-Office
Mid level
Software
The Role
The Customer Success Manager (SEO) will onboard clients, advise on SEO strategies, review performance, and collaborate with teams to enhance customer enablement.
Summary Generated by Built In

About Peec AI

Peec AI is a Berlin-based Series A startup building analytics and intelligence tools for modern SEO and growth teams. As AI reshapes how people discover information online, companies need new ways to understand where they appear, how they perform, and where the next growth opportunities lie. Peec AI helps teams track their visibility across AI search, measure performance, and uncover opportunities to grow their organic presence in an increasingly complex search landscape.

About the role

We’re looking for a Customer Success Manager (SEO) to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.

What you’ll do
  • Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search

  • Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)

  • Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps

  • Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs

  • Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution

What we’re looking for
  • 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency

  • Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes

  • Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking

  • Ability to explain SEO concepts in simple, actionable language for marketing and brand teams

  • Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change

  • Confident verbal and written communication skills in German and English for high-quality client calls, workshops, and written recommendations

Bonus points
  • Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients

  • Initial experience with AI search

  • Background working with enterprise and other high-touch clients

  • Experience in a high-growth, venture-backed SaaS or marketing tech environment

What we offer
  • Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups

  • Regular team events and offsites

  • Competitive equity compensation package

  • Paid Meal and Uber rides home when working late

  • One of the most beautiful office spaces and work environments in Berlin

Top Skills

AI
Seo
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The Company
30 Employees
Year Founded: 2025

What We Do

Enabling companies to analyse and improve their visibility in AI search results.

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