1. Ensure the achievement of operating result indicators for NAs and support customer success.
2. Be responsible for customer operation, and maintain relationships with and regularly communicate with existing customers.
3. Be responsible for business operation, output the cloud migration solution design/solution guidance/technical proposal for target NAs, and configure the quotation. Output the practice summary of continuous operation in segmented scenarios.
4. Continuously explore customers' cloudification opportunities, business pain points, and technical pain points, and be responsible for the closure of opportunities and pain points .
5. Improve customer satisfaction and carry out other continuous operation activities, including but not limited to customer communication, requirement management, customer daily use of cloud, cloud technology support and timely response, and operation issue closure.
•Good command of English.
•Cloud knowledge
•2-8 years experience in related position
Minimum Qualifications:
•Have experience of public cloud.
•Have good communication and expression skills, be able to convert technical language into customized language for different customer groups, and be able to communicate with customers.
•Have a strong sense of responsibility and be customer success-oriented. Proactively streamline and collaborate with related teams to achieve customer/project success.
•Have strong self-motivation and constantly require self-learning and improvement to adapt to the changing and new requirements of the cloud industry.
Top Skills
What We Do
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
House Rules
This page is for ICT professionals with an interest in Huawei and our industry to engage in open discussions.
To facilitate dialogue, please follow these rules:
- Huawei holds the right to delete comments that are offensive, misleading, false, unlawful, off-topic and in violation of any regulations.
- Repeated violations of any of the above will be removed and users may be blocked.
- Huawei does not necessarily endorse the information shared by members.
- Please be familiar with and follow LinkedIn's User Agreement.
- By publicly uploading a photograph or comment, you give Huawei permission to feature your content. This will always be credited.
Please visit the below portals for career or customer service queries.
Career page: http://bit.ly/2rdljD7
Customer service: http://bit.ly/2a4mXNY
Thank you for visiting us & we hope you enjoy your time on our page.
