Let’s be #BrilliantTogether
ISS FWW ist der führende deutsche Fondsdaten-Lieferant und gehört seit dem Jahr 2019 zum ISS-STOXX.
Mit den Daten aus der FWW-Fondsdatenbank unterstützt FWW-Fondsberater und Anleger dabei, fundierte Anlageentscheidungen zu treffen.
Wir suchen ab sofort für den Ausbau unseres Teams in Haar bei München Customer Success Manager - Data Solutions (m/w/d) in Vollzeit.
Sie helfen unseren Kunden dabei, die Fondsdaten von der Fondsgesellschaft in geregelten Formaten zu ISS FWW zu übermitteln. Dazu bedarf es der schriftlichen und telefonischen Kommunikation mit unseren Kunden. Außerdem sind Sie verantwortlich für die Koordination und Überwachung der Pflege von Daten und Dokumenten zu Investmentfonds.
Ihr Profil:
Genaue, selbstständige und zuverlässige Arbeitsweise mit hohem Qualitätsanspruch
Offene, kommunikative Art
Teamfähigkeit
Logisches, kundenorientiertes und lösungsorientiertes Denken
Technisches Grundverständnis
Erfahrung in der Kundenbetreuung / After Sales
Interesse am Aufbau und Pflege langfristiger Kundenbeziehungen
Schnelle Auffassungsgabe und hohe Eigenmotivation
Deutsch und Englisch in Sprache und Schrift
Wir bieten:
Ein dynamisches und motiviertes Team
Ein professionelles und spannendes Arbeitsumfeld mit einer offenen Unternehmenskultur.
FWW Fundservices GmbH Münchener Straße 14 85540 Haar bei München
#LI-TG1 #FWW #ASSOCIATE
What You Can Expect from Us
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let’s empower, collaborate, and inspire.
Let’s be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
ISS FWW is the leading German fund data disseminator and fund data distributor helping investment fund advisors and investors make thoughtful investment decisions through the provision of transparent, up-to-date, and correct fund information across 1,500 data records on more than 33,000 investment fund share classes.
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Skills Required
- Experience in customer support or after sales
- Technical understanding
- Fluency in German and English
- Experience or education in finance (ideally)
ISS (Institutional Shareholder Services) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ISS (Institutional Shareholder Services) and has not been reviewed or approved by ISS (Institutional Shareholder Services).
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Retirement Support — Retirement plans include a notably strong 401(k) match with a Safe Harbor contribution that stands out within the package. The retirement offering is regarded as a highlight relative to other elements of total rewards.
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Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are substantial components of the package. Time-away benefits are often described as a standout compared with other facets of compensation.
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Healthcare Strength — Medical, dental, and vision coverage are comprehensive within the standard package. Health coverage is generally viewed as solid, albeit characterized as middle of the road in some descriptions.
ISS (Institutional Shareholder Services) Insights
What We Do
Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.
