Interview Kickstart is a premier career transformation platform turbocharging tech careers through AI upskilling.
Founded in 2014 in Santa Clara by Soham Mehta, ex-Box Engineering Leader, and Ryan Valles, a transformative P&L leader and former CEO with a track record of scaling ventures, Interview Kickstart’s vision is to help every tech professional thrive in today’s fast-evolving tech industry.
With 40+ domain-specific courses—from foundational Machine Learning and Generative AI to Agentic AI, System Design, and DSA—Interview Kickstart equips engineers, PMs, data professionals, and tech leaders to accelerate their careers. Its 600+ instructors—industry practitioners, hiring managers, and senior engineers from FAANG+ companies—bring real-world insight and cutting-edge expertise into every classroom.
Beyond upskilling, Interview Kickstart offers end-to-end career support. Personalized mock interviews, resume and LinkedIn branding, career coaching, salary negotiation guidance, and performance-based job referrals ensure that your AI upskilling translates into real career breakthroughs. Over 25,000 professionals have already advanced their careers through Interview Kickstart.
Recognized by TIME x Statista and GSV 150 as a top EdTech company, Interview Kickstart is the go-to platform for tech professionals looking to future-proof their careers in the age of AI.
Position Overview
● Assisting students to complete - On boarding formalities Welcoming each student on call before the batch start date.
● Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.
● Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
● Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
● Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
● Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
● Serve as the single point of contact for all students queries and concerns
Requirements
● 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.
● Experience building out and tracking information in Excel and/or data collection.
● Experience working in operations, performance coaching, and/or program management is a plus.
● Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)
Top Skills
What We Do
Interview Kickstart is the leading global platform for Technical Interview Preparation.
Headquartered in Santa Clara, California, our mission is to work with Software Engineers to help them transition into their dream jobs at top-tier companies. Students from our program routinely get offers from Google, Facebook, Amazon, Netflix, Apple, LinkedIn, Uber, and other top organizations after completing our program.
The following set of core beliefs drives Interview Kickstart:
Successful interview prep cannot be a spit and polish job. The only way to become part of a strong technical team is to elevate your craft to that level, i.e., technical interviews cannot be ‘hacked’. To nail them, one must invest time in becoming a better engineer.
It only makes sense to learn from engineers who have made the cut, i.e., one needs to prepare by learning from engineers who are currently already working and hiring at Google, Facebook, Amazon, and other top companies.
One needs a methodology that caters to a superior technical curriculum, retention, and sustained motivation, i.e., structured interview preparation is the only way to career up-leveling.
Interview Kickstart’s team of pedigreed instructors comprises hiring managers and tech leads from FAANG and other top Silicon Valley companies. The areas we focus on include Algorithms, Data Structures, System Designs, and Career Skills.
Our proprietary methodology covers live classes, mock interviews, timed tests, individual coaching sessions, resume reviews, career strategy, referrals, and much more.
Get offers ranging up to $933,000. Join over 5,500+ engineers who have successfully taken our program.
Interview Kickstart’s cost varies as we offer customized courses to meet the differing needs of students. The best way to know about Interview Kickstart cost is to sign-up for our pre-enrolment webinar: https://www.interviewkickstart.com
