At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Customer Success Associate to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.
When we say obsession, we mean we will do everything to make you feel those AF vibes; whether it’s company breakfasts, happy hours and parties, our connection to each other is always a core focus. Do you believe in personalized service? Do you understand the value of trust, accessibility and the personal touch when it comes to cultivating business relationships? Then you just might be the right candidate for one of our Customer Success Associate positions. This is an opportunity to be AppsFlyer’s eyes and ears with the clients. Help them work through their issues. Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, you’re there to ensure that our customers are more successful.
What you will do:
- Ensure that the client gets value from AppsFlyer platform
- Provide client with best practices on Mobile marketing
- Train clients on AppsFlyer, drive feature adoption and enhance product stickiness.
- Be the clients’ voice inside AppsFlyer
- Drive upsell and cross-sell opportunities with clients
- Deliver business review to decision makers and c-level executives
- Assist with closure of new logos and ensure smooth onboarding experience
What you have:
- 2-4 years of experience with digital marketing / analytics / product management
- Excellent program management skills
- Excellent communication skills
- Experience with tools like: Salesforce, Asana, Slack
At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? if you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.
Bonus Points:
- Preferred experience in servicing SaaS products
- Preferred experience with mobile advertising / analytics landscape in China
- Being recommended by an AppsFlyer employee
AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.
Here, titles don’t define us-ideas do. You’ll thrive in a culture where everyone’s input shapes the future.
Skills Required
- 2-4 years of experience in digital marketing, analytics, or product management
- Excellent program management skills
- Excellent communication skills
- Experience with Salesforce, Asana, and Slack
- Experience servicing SaaS products
- Experience with the mobile advertising and analytics landscape in China
- Recommendation by an AppsFlyer employee
AppsFlyer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AppsFlyer and has not been reviewed or approved by AppsFlyer.
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Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as a meaningful part of the rewards package, including private health insurance and wellness offerings like fitness classes. Additional extras such as events, work‑from‑home support, and global mobility opportunities are portrayed as adding tangible value beyond cash compensation.
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Equity Value & Accessibility — Equity is framed as broadly accessible, with stock options described as available to all employees. This expands the total rewards mix and can make overall compensation feel stronger even when salary alone is debated.
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Strong & Reliable Incentives — Total compensation in certain technical and revenue roles is presented as capable of reaching competitive levels, implying meaningful upside where role/market fit is strong. Sales compensation is described as potentially attractive on-target, which can reinforce perceived earning opportunity when performance aligns with plan design.
AppsFlyer Insights
What We Do
AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.
