Customer Success Associate

Posted Yesterday
Hiring Remotely in Arizona, USA
Remote
Entry level
Software • Transportation
The Role
Reviews operational and financial records, audits subcontractor documentation, reconciles reports, identifies discrepancies, adjusts entries, prepares compliance reports, and communicates with internal and external stakeholders to resolve issues. The role also includes weekly suspension audits, image reviews, quality assurance checks, and responding to inquiries.
Summary Generated by Built In

Job Summary:

The position will be responsible for the quality assurance, monthly compliance reports that involves reconciliation, weekly suspend auditing, image review, entry level financials and communicating directly with agencies, clients, customers, subcontractors.
The ideal candidate will have analytical skills, strong work ethics, and great interpersonal skills. The project is based in downtown Phoenix.

Job Description:

Job Details:

  • Review operations and financial records to identify errors, inconsistencies, or missing information.
  • Audit subcontractor documents for quality assurance compliance, and performance standards.
  • Compare different sets of data and resolve discrepancies, adjust entries, generate reports, or communicate with other departments or external parties to resolve any issues. 
  • Work with financial and operations reports or other documents that need to be reconciled. 
  • Use various software tools, such as spreadsheets, databases, operations, and accounting systems to perform their duties.
  • Respond to both internal and external inquires.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Worker Type:

Regular

Number of Openings Available:

1

Skills Required

  • Analytical skills
  • Strong work ethic
  • Strong interpersonal and communication skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Year Founded: 2020

What We Do

Modaxo is a global technology organization focused on moving the world’s people. Its collective of businesses develops and delivers software and technology solutions for people transportation, helping connect communities with the places they need to go for work, family, and everyday life. Modaxo’s companies operate together and independently, combining vertical-market expertise with local presence to support transportation systems and urban mobility worldwide.

Similar Jobs

Steer Health Logo Steer Health

Customer Success Associate

Artificial Intelligence • Healthtech
Remote
United States
26 Employees
Remote
US
1200 Employees
100K-120K Annually
Remote
USA
281 Employees
70K-74K Annually

Hello Heart Logo Hello Heart

Associate Director, Client Success

Artificial Intelligence • Fitness • Healthtech • Mobile • Software
Remote
US
251 Employees
160K-195K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account